Canon MultiPASS C560 User Manual - Page 312

Message Error Code PUT IN CARTRIDGE - RECEIVED IN FILE - REC'D IN MEMORY - START AGAIN - TRY AGAIN IN B/W #085 TX/RX CANCELLED - TX/RX NO. nnnn - WAIT COOLING - Cause The BJ cartridge is not installed correctly. The BJ cartridge is not installed. Your PC was off and a document was received in the unit's memory. The unit received the fax in memory because paper or ink ran out, a paper jam occurred, or the wrong BJ cartridge was installed. An error has occurred in the phone line or in the system. You tried faxing a color document to a machine that does not support color faxing. You pressed the Stop button to cancel the transmission. When the unit sends or receives a fax, it assigns it a unique identification number (nnnn). During printing, the BJ cartridge print head may have become too hot. Action Make sure the BJ cartridge is installed correctly and the blue cartridge lock lever is down. Install a BJ cartridge. Upload the document to your PC or print the document (see page 5-29). Add paper to the multi-purpose tray, change the BJ cartridge or ink tank, clear the paper jam, or install the correct BJ cartridge. Start the procedure again from the beginning. Try sending again in black & white (see page 5-3). Try sending again. Write the number down if you will need it later. Allow the unit to cool down. The unit will resume printing when it has cooled down. Chapter 8 Troubleshooting 8-17