Canon PIXMA MX320 On-Screen Manual - Page 725

Paper Is Smudged/Printed Surface Is Scratched Page 725 of 817 pages We recommend printing curl-corrected paper one sheet at a time. Note For Paper That Curls Inward When It Is Printed Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward. In such cases, follow the procedure described below to curl the paper outward before printing. This may improve the print result. 1. With the printing side (A) facing up, cover the paper with a fresh sheet of plain paper to avoid staining or scratching the surface. 2. Roll up the paper as shown below. 3. Check to see that the paper curl is within approximately 0.08 to 0.2 inches / 2 to 5 mm (B) in height. We recommend printing paper that has been curled outward one sheet at a time. Check 4: If you are printing on thick paper, select the Prevent paper abrasion setting. Selecting the Prevent paper abrasion setting will widen the clearance between the Print Head and the loaded paper. If you notice abrasion even with the media type set correctly to match the loaded paper, set the machine to prevent paper abrasion by using the Operation Panel or the printer driver. Print speed is reduced if you are selecting the Prevent paper abrasion setting. * Deactivate the Prevent paper abrasion setting once printing is complete. If not, this setting remains enabled for all subsequent print jobs. To set by using the Operation Panel Press the Menu button repeatedly until Device settings appears, use the button and OK button to select Print settings and Prevent abrasion in this order, then select ON. Changing the Machine Settings on the LCD To set by using the printer driver Open the printer properties dialog box, and in Custom Settings in the Maintenance sheet, select the Prevent paper abrasion check box, and then click Send. To open the printer properties dialog box, see Opening the Printer Properties Dialog Box (Windows). In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper abrasion check box, and then click Send. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility (Macintosh) . Check 5: If the intensity is set high, reduce the Intensity setting in the printer driver and try printing again. If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion.