Canon PIXMA MX320 On-Screen Manual - Page 777

Problems Receiving Faxes Page 777 of 817 pages You can set the machine to forcibly print a received fax even if the ink has run out. However, part or all of the fax may not be printed since the ink has run out. Also, the contents of the fax will not be stored in memory. In addition, if the ink has already run out, we recommend that OFF be selected for Auto print in User settings to store the received fax in memory and print the fax manually after replacing the FINE Cartridge. For details, see Document Stored in Memory . Check 9: Is the machine set to the appropriate receive mode? Check the receive mode setting and change it to a mode suited to your connection if necessary. Setting the Receive Mode Check 10: Is Fax reception reject set to ON? Set Fax reception reject to OFF. Fax reception reject Check 11: Is Caller ID service set to Subscribed? Set Caller ID service to Unsubscribed. Caller rejection Machine Does Not Switch Automatically between Voice and Fax Calls Check: Is the receive mode set to Fax priority mode? If the receive mode is set to Fax only mode, there will be no automatic switching between voice and fax calls. Set the receive mode to Fax priority mode, DRPD*1, or Network switch*2. If the receive mode is TEL priority mode and an answering machine is connected to the machine, check whether a proper message is played back when the answering machine answers. Setting the Receive Mode *1 This setting is available only in the US and Canada. *2 This setting may not be available depending on the country or region of purchase. Quality of Received Fax is Poor Check 1: Is ECM RX set to OFF? Set ECM RX to ON. ECM RX If ECM RX is enabled, the sender's fax machine resends the fax after correcting errors automatically. Check 2: Is the sender's original document or the scanning area of the sender's fax machine dirty? The image quality of the fax is mainly determined by the sender's fax machine. Contact the sender and ask the sender to check whether the scanning area of the fax machine is dirty. Check 3: Is ECM transmission/reception enabled although the line/connection is poor, or is the sender's fax machine compatible with ECM? On your machine, select ON for ECM RX on Reception settings. ECM RX Contact the sender and ask the sender to check whether the machine is set to enable ECM transmission. If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received in the standard mode. Reduce the reception start speed. RX start speed Check 4: Did you confirm the paper and print quality settings? Print Results Not Satisfactory Errors Often Occur When You Receive a Fax