Navigation keys
................................................................................................................................................................
129
One time boot menu
.......................................................................................................................................................
130
System setup options
.....................................................................................................................................................
130
Updating the BIOS
...........................................................................................................................................................
146
Updating the BIOS in Windows
..............................................................................................................................
146
Updating the BIOS using the USB drive in Windows
........................................................................................
146
Updating the BIOS from the F12 One-Time boot menu
...................................................................................
147
System and setup password
.........................................................................................................................................
147
Assigning a System Setup password
....................................................................................................................
148
Deleting or changing an existing system setup password
...............................................................................
148
Clearing CMOS settings
.................................................................................................................................................
149
Clearing BIOS (System Setup) and System passwords
.........................................................................................
149
Chapter 10: Troubleshooting
......................................................................................................
150
Handling swollen rechargeable Li-ion batteries
........................................................................................................
150
Locate the Service Tag or Express Service Code of your Dell computer
............................................
150
Dell SupportAssist Pre-boot System Performance Check diagnostics
...............................................................
151
Running the SupportAssist Pre-Boot System Performance Check
...............................................................
151
Built-in self-test (BIST)
..................................................................................................................................................
151
M-BIST
..........................................................................................................................................................................
151
LCD Power rail test (L-BIST)
.................................................................................................................................
152
LCD Built-in Self Test (BIST)
.................................................................................................................................
152
System-diagnostic lights
..............................................................................................................................................
153
Recovering the operating system
................................................................................................................................
155
Real-Time Clock (RTC Reset)
......................................................................................................................................
155
Backup media and recovery options
...........................................................................................................................
155
Wi-Fi power cycle
............................................................................................................................................................
155
Drain residual flea power (perform hard reset)
........................................................................................................
156
Chapter 11: Getting help and contacting Dell
..............................................................................
157
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Contents