HP 1320 Service Manual - Page 155
Table 7-1. Basic troubleshooting, continued, The printer does not print from a computer., Cause
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Table 7-1. Basic troubleshooting (continued) The printer does not print from a computer. The printer prints the engine test and the Demo page, but does not print jobs sent from a computer. Cause Solution The printer driver is not installed correctly. Uninstall and then reinstall the printer software. Make sure that you use the correct procedure and port setting. Other devices are connected to the printer (for example, through a switch or hub) that are interfering with the computer-printer communications. Disconnect the other devices, switches, or hubs. There is a computer-port communications problem. Reset the computer port settings (see the computer user guide for more information). The formatter is defective. Replace the formatter (see Formatter). ENWW Basic troubleshooting 143