Konica Minolta bizhub 601 bizhub 751/601 Print Operations User Manual - IC-208 - Page 254

Other, Error message - service mode

Page 254 highlights

Troubleshooting 14 14.2.2 Symptom Paper is not fed from the specified paper source. The field for user authentication (account track) setting is grayed out, disabling setting. Cause Paper will not be fed from the specified paper source if that paper source is loaded with paper of a different size or orientation. In the printer driver, the User Authentication (Account Track) function may be disabled. Remedy Load the paper source with paper of the appropriate size and orientation. In "Configure", specify a setting for user authentication (account track). Other Symptom Printer driver installation fails. The print job remains though the printing is completed. 14.2.3 Error message Cause It has already been installed as a Web Service-supporting printer in Windows Vista. "Network discovery" may be disabled in Windows Vista. Remedy In Windows Vista, printer driver installation is deemed as completed even if it is not completed if the installation has been performed using the Web Service print. Uninstall the printer in the Network window, and then reinstall it. To use the Web Service print in Windows Vista, enable "Network discovery" in "Network and Sharing Center" on the computer. Message Cannot connect to the network. Cause and remedy A connection to the network could not be established. Check if the network cable is correctly connected. In addition, check that the "Network Settings" parameters in Administrator mode have been correctly specified. IC-208 14-5

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IC-208
14-5
Troubleshooting
14
14.2.2
Other
14.2.3
Error message
Paper is not fed from the specified pa-
per source.
Paper will not be fed from the spec-
ified paper source if that paper
source is loaded with paper of a dif-
ferent size or orientation.
Load the paper source with paper of
the appropriate size and orientation.
The field for user authentication (ac-
count track) setting is grayed out, dis-
abling setting.
In the printer driver, the User Au-
thentication (Account Track) func-
tion may be disabled.
In "Configure", specify a setting for
user authentication (account track).
Symptom
Cause
Remedy
Printer driver installation fails.
It has already been installed as a
Web Service-supporting printer in
Windows Vista.
In Windows Vista, printer driver in-
stallation is deemed as completed
even if it is not completed if the in-
stallation has been performed using
the Web Service print. Uninstall the
printer in the Network window, and
then reinstall it.
The print job remains though the
printing is completed.
"Network discovery" may be disa-
bled in Windows Vista.
To use the Web Service print in Win-
dows Vista, enable "Network dis-
covery" in "Network and Sharing
Center" on the computer.
Symptom
Cause
Remedy
Message
Cause and remedy
Cannot connect to the network.
A connection to the network could not be established. Check if the network
cable is correctly connected. In addition, check that the "Network Settings"
parameters in Administrator mode have been correctly specified.