Kyocera FS-3140MFP FS-3040MFP/3140MFP Operation Guide Rev-2.2011.1 - Page 354

Troubleshooting, Unblock, Press [Resume]

Page 354 highlights

Troubleshooting Symptom Cannot print. Checkpoints Is the machine plugged in? Is the machine powered on? Is the printer cable connected? Was the machine powered on before the printer cable was connected? Is the print job paused? Documents are printed improperly. While the operation panel was being used, the keys locked up and do not respond when pressed. Cannot print with USB memory. Are the application software settings at the PC set properly? Is the operation panel locked? Was the USB memory formatted with a machine other than this machine? Is the USB host blocked? When displaying an image sent from the machine on the PC, an image size is shrunk vertically or horizontally. USB memory not recognized. Check that the USB memory is securely plugged into the machine. Have you selected 200×100dpi Normal or 200×400dpi Super Fine for the scan resolution? Check that the USB memory is securely plugged into the machine. Is the USB host blocked? Vertical streaks appear on prints. The inside of the machine may be dirty. Corrective Actions Plug the power cord into an AC outlet. Turn on the main power switch. Connect the correct printer cable securely. Power on the machine after connecting the printer cable. Press [Resume] (the Left Select key) to resume printing. Check that the printing system driver and application software settings are set properly. Check the panel lock setting in COMMAND CENTER and change the setting if necessary. Format the USB memory with this machine. Select Unblock in the USB host settings. - Select a scan resolution other than 200×100dpi Normal or 200×400dpi Super Fine when sending an image. - Select Unblock in the USB host settings. Check the toner container and if necessary replace. Refresh drum. Reference Page - 2-6 2-5 2-5 2-6 7-18 - KYOCERA COMMAND CENTER Operation Guide 8-146 - 5-14 - 8-146 9-4 8-102 10-4

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10-4
Troubleshooting
Cannot print.
Is the machine plugged in?
Plug the power cord into an AC
outlet.
Is the machine powered on?
Turn on the main power switch.
2-6
Is the printer cable
connected?
Connect the correct printer cable
securely.
2-5
Was the machine powered
on before the printer cable
was connected?
Power on the machine after
connecting the printer cable.
2-5
2-6
Is the print job paused?
Press [Resume] (the
Left Select
key) to resume printing.
7-18
Documents are
printed improperly.
Are the application software
settings at the PC set
properly?
Check that the printing system
driver and application software
settings are set properly.
While the operation
panel was being used,
the keys locked up
and do not respond
when pressed.
Is the operation panel
locked?
Check the panel lock setting in
COMMAND CENTER and change
the setting if necessary.
KYOCERA
COMMAND
CENTER
Operation
Guide
Cannot print with USB
memory.
Was the USB memory
formatted with a machine
other than this machine?
Format the USB memory with this
machine.
Is the USB host blocked?
Select
Unblock
in the USB host
settings.
8-146
Check that the USB memory
is securely plugged into the
machine.
When displaying an
image sent from the
machine on the PC, an
image size is shrunk
vertically or
horizontally.
Have you selected
200×100dpi Normal or
200×400dpi Super Fine for
the scan resolution?
Select a scan resolution other than
200×100dpi Normal or 200×400dpi
Super Fine when sending an
image.
5-14
USB memory not
recognized.
Check that the USB memory
is securely plugged into the
machine.
Is the USB host blocked?
Select
Unblock
in the USB host
settings.
8-146
Vertical streaks
appear on prints.
The inside of the machine
may be dirty.
Check the toner container and if
necessary replace.
9-4
Refresh drum.
8-102
Symptom
Checkpoints
Corrective Actions
Reference
Page