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Kyocera FS-3140MFP FS-3040MFP/3140MFP Operation Guide Rev-2.2011.1 - Page 355

Responding to Error Messages, Alphanumeric

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Troubleshooting Responding to Error Messages If the control panel displays any of these messages, follow the corresponding procedure. Alphanumeric Error Message Check points Corrective Actions Reference Page Load paper in cassette Is the indicated cassette out Load paper. 1. of paper? 2-36 Load paper in MP Tray. Is the paper of the selected size loaded in the multi purpose tray? Load the paper in the multi purpose tray which is of the size and type indicated on the Message Display. 2-39 Toner is running out. - Prepare the toner container. 9-4 Add toner. Is the displayed message Replace the toner container. 9-4 accompanied by a lit error LED? Check waste toner - box. Prepare the waste toner box. 9-6 Waste toner box is full. - Replace the waste toner box. 9-6 Check cassette 1. Does a paper lift error occurr Pull out the cassette for the paper - in the paper source's source displayed (either the paper cassette? cassettes or optional paper feeders) and check if the paper is loaded correctly. Cannot connect to - Authentication Server. Press the OK key and check the - following items: • Registration to Authentication Serve • Password and computer address for Authentication Server • Connection of Network Cannot duplex print on this paper. Did you select a paper size/ Select the available paper type. media type that cannot be Press the OK key to print without duplex printed? using Duplex. 3-12 Account error. - Set the accounting settings using - PRESCRIBE again. Incorrect account ID. - Job is canceled. This job is canceled because it is - restricted by Job Accounting. Press the OK key. Restricted by Job - Accounting. Cannot print. This job cannot be printed because it - is restricted by Job Accounting. Press the OK key. Cannot execute this - job. Restricted by Group Authorization. This job is canceled because it is - restricted by Group Authorization. Press the OK key. 10 10-5

Section	Page
Included Guides	2
Safety Conventions in This Guide	3
Contents	4
Quick Guide	7
To make copies	7
To print	7
To send documents	8
To send a FAX(FAX functions available only in FS-3140MFP.)	9
Menu Map	10
Environment	17
Cautions when handling consumables	17
Other precautions	18
SAFETY OF LASER BEAM (USA)	19
Safety Instructions Regarding the Disconnection of Power (USA)	20
Laser Safety (Europe)	22
Legal Restriction on Copying/Scanning	22
Legal and Safety Information	23
Legal Information	24
Regarding Trade Names	24
Energy Saving Control Function	28
Automatic 2-Sided Copy Function	28
Paper Recycling	28
Energy Star (ENERGY STAR®) Program	28
About this Operation Guide	29
Conventions in This Guide	30
1 Part Names	31
Operation Panel	32
Machine	34
2 Preparation before Use	37
Check bundled items	38
Documents Contained in the Included CD-ROM	38
Determining the Connection Method and Preparing Cables	39
Connection Example	39
Preparing Necessary Cables	40
Connecting Cables	41
Power On/Off	42
Power On	42
Power Off	43
Auto Low Power Mode	44
Sleep and Auto Sleep	44
Switching the Language for Display [Language]	45
Setting Date and Time	47
Network Setup (LAN Cable Connection)	50
Installing Software	52
Installing the Software in Windows	52
Installation on a Macintosh	55
Uninstalling Software (Windows PC)	59
Setting TWAIN Driver	60
Setting the WIA Driver (Windows Vista™, Windows® Server 2008 and Windows 7)	62
COMMAND CENTER (Settings for E-mail)	64
Sending E-mail	65
Sharing PC Folder	67
Loading Paper	71
Before Loading Paper	71
Loading Paper in the Cassettes	72
Loading Paper in the Multi Purpose Tray	75
Loading Envelopes	77
Specifying Paper Size and Media	79
Loading Originals	84
Placing Originals on the Platen	84
Loading Originals in the Document Processor	85
3 Basic Operation	87
Login/Logout	88
One-Touch Keys and Program Keys	89
One-Touch Key	89
Program Keys	89
Message Display	92
Copying	93
Adjusting Density	94
Selecting Image Quality	95
Zoom Copying	96
Duplex Copying	98
Collate Copying	101
Printing - Printing from Applications	102
Printing Using Half Speed Mode	103
Sending	104
Send as E-mail	105
Send to Folder (SMB)/Send to Folder (FTP)	107
Confirm Destination Screen	111
Specifying Destination	112
Choosing from the Address Book	112
Search in Address Book	113
Search in External Address Book	113
Choosing by One-Touch Key	114
Sending to Different Types of Destinations (Multi Sending)	114
Canceling Jobs	115
Canceling Jobs	115
Checking Remaining Toner and Paper	116
Checking Remaining Toner	116
Checking Remaining Paper	116
4 Copying Functions	117
Original Size	118
Paper Selection	119
Selecting the Cassette	119
Selecting the Multi Purpose Tray	120
Original Orientation	122
When placing originals on the platen	122
When placing originals on the document processor	122
EcoPrint	124
Combine Mode	125
2-in-1 Mode	125
4-in-1 Mode	126
Types of Page Boundary Lines	127
Continuous Scan	129
Job Finish Notice	130
File Name Entry	132
Print Override	133
5 Sending Functions	135
Original Size	136
Sending Size	137
Zoom	139
Duplex Sending	141
Original Orientation	142
File Format	144
Original Image	146
Adjusting Density	147
Scan Resolution	148
Color / Grayscale / Black and White Selection	149
Continuous Scan	150
File Name Entry	151
Subject and Body Entry	152
WSD Scan	153
Job Finish Notice	155
FTP Encrypted TX	157
File Separation	158
Scanning Image using Application	159
6 Document Box	161
Printing Documents Stored in USB Memory	162
Limitations	162
Printing	162
TIFF Print	163
XPS FitTo Page	164
Saving Documents to USB Memory (Scan to USB)	166
Storing Documents	166
Removing USB Memory	168
Printing from a Job Box	169
Private Print	169
Quick Copy mode	170
7 Status / Job Cancel	173
Checking Job Status	174
Available Status Screens	174
When complete job name not displayed in detailed information	175
When complete job name not displayed in detailed information	177
When complete destination name not displayed in detailed information	177
When complete job name not displayed in detailed information	179
When complete destination information not displayed in detailed information	179
Checking Job History	180
Available Job History Screens	180
Displaying Print Job Log	180
When complete job name not displayed in detailed information	181
When complete destination information not displayed in detailed information	181
Displaying Send Job Log	182
When complete job name not displayed in detailed information	183
When complete destination name not displayed in detailed information	183
Displaying Store Job Log	183
When complete job name not displayed in detailed information	184
When complete destination information not displayed in detailed information	184
Sending the Job Log History	185
Displaying Job Log History Menu	185
Setting the destination	186
Confirming Current Destination	186
Registering Destination	187
Automatic Job Log History Transmission	188
Manual Job Log History Transmission	188
Setting E-mail Subject	189
Pause and Resumption of Jobs	190
Canceling of Jobs	190
Device/Communication	191
Check of Device Status	191
Handling the Devices (USB Memory)	192
8 Default Setting (System Menu)	193
Common Settings	194
How to display the Sys. Menu/Count. menu	194
Switching the Language for Display [Language]	195
Default Screen	197
Sound	198
Display Bright.	199
Original/Paper Settings	199
Preset Limit	215
Switching Unit of Measurement	216
Error Handling	217
Date/Timer	219
Function Defaults	234
Login Operation	258
RAM Disk Mode	259
Copy Settings	260
Photo Processing	260
Paper Selection	261
Auto Paper Selection	262
Auto % Priority	263
Select Key Set	264
Printer Settings	266
Emulation Set	266
EcoPrint	269
Override A4/LTR	270
Duplex	271
Copies	272
Orientation	273
FormFeed Timeout	274
LF Action	274
CR Action	275
Paper Feed Mode	276
Sending Settings	278
Select Key Set	278
Document Box Settings	280
Job Box	280
Select Key Set	282
Printing Reports/Sending Notice	285
Printing Reports	285
Send Result Report	288
Adjustment/Maintenance	290
Copy Denst. Adj.	290
Send/Box Density	291
Correct. Bk Line	292
New Developer	293
Auto Drum Refresh	294
Drum Refresh	295
Editing Destination (Address Book/Adding One-Touch Keys)	297
Adding an Individual Destination	297
Adding a Group	302
Editing a Destination	306
Adding a Destination on One-touch Key	308
Restarting the System	311
Network Setup	312
LAN Interface Setup	312
TCP/IP (IPv4) Setup	313
TCP/IP (IPv6) Setup	322
NetWare Setup	323
AppleTalk Setup	324
WSD Scan Setup	325
WSD Print Setup	326
Protocol Detail	328
Network Security	331
IPSec Setting	331
SSL Setting	332
SNMPv3 Setting	337
Interface Block Setting	338
USB Host (USB memory slot setting)	338
USB Device (USB interface setting)	339
Optional interface (Optional interface card setting)	340
Security Level (Security Level setting)	342
Optional Functions	342
Opt. Functions	342
9 Maintenance	343
Cleaning	344
Glass Platen	344
Cleaning the Machine	344
Toner Container Replacement	346
Toner Container Replacement	346
Replacing the Waste Toner Box	348
Prolonged Non-Use and Moving of the Machine	349
Replacing the maintenance kit (MK-370)	349
Replace the paper feed roller	349
Replace the separation pad	350
Install a new paper feed roller and separation pad	350
10 Troubleshooting	351
Solving Malfunctions	352
Responding to Error Messages	355
Alphanumeric	355
Responding to an Error Lamp Flashes	361
Clearing Paper Jams	362
Jam Location Indicators	362
Precautions with Paper Jams	362
Online Help Messages	362
MP Tray	363
Cassette/Paper Feeder	363
Duplexer	364
Inside the Machine	364
Rear Unit	366
Document Processor	366
11 Management	369
User Login Administration	370
First User Login Administration	370
Enabling/Disabling User Login Administration	370
Login/Logout	373
Adding a User	374
Changing User Properties	377
Enabling/Disabling Group Authentication	379
Displaying Network User Propertiy	380
Unknown login user name Job	381
Job Accounting	383
First Job Accounting Setup	383
Enabling/Disabling Job Accounting	383
Login/Logout	385
Managing Accounts	386
Managing Accounts	387
Managing the Copier/Printer Counts	390
Restricting the Use of the Machine	391
Default Counter Limit	396
Counting the Number of Pages Printed	399
Printing an Accounting Report	403
Checking the Counter	405
Appendix	407
Optional Equipment	408
Overview of Optional Equipment	408
Paper Feeder	408
Expansion Memory	408
Character Entry Method	411
Keys Used	411
Selecting Type of Characters	412
Entering Characters	413
Paper	415
Cassette	415
Optional paper feeder	415
Multi Purpose tray (MP tray)	415
Basic Paper Specifications	417
Choosing the Appropriate Paper	418
Special Paper	420
Specifications	424
Machine	424
Printer	426
Scanner	426
Document Processor	427
Environmental Specifications	427
EN ISO 7779	427
EK1-ITB 2000	427
Glossary	428

Match case Limit results 1 per page

10-5

Troubleshooting

Responding to Error Messages

If the control panel displays any of these messages, follow the corresponding procedure.

Alphanumeric

Error Message

Check points

Corrective Actions

Reference

Page

Load paper in cassette

Is the indicated cassette out

of paper?

Load paper.

2-36

Load paper in MP

Tray.

Is the paper of the selected

size loaded in the multi

purpose tray?

Load the paper in the multi purpose

tray which is of the size and type

indicated on the Message Display.

2-39

Toner is running out.

–

Prepare the toner container.

9-4

Add toner.

Is the displayed message

accompanied by a lit error

LED?

Replace the toner container.

9-4

Check waste toner

box.

–

Prepare the waste toner box.

9-6

Waste toner box is full.

–

Replace the waste toner box.

9-6

Check cassette 1.

Does a paper lift error occurr

in the paper source's

cassette?

Pull out the cassette for the paper

source displayed (either the paper

cassettes or optional paper feeders)

and check if the paper is loaded

correctly.

—

Cannot connect to

Authentication Server.

–

Press the

key and check the

following items:

•

Registration to Authentication

Serve

•

Password and computer address

for Authentication Server

•

Connection of Network

—

Cannot duplex print

on this paper.

Did you select a paper size/

media type that cannot be

duplex printed?

Select the available paper type.

Press the

key to print without

using Duplex.

3-12

Account error.

–

Set the accounting settings using

PRESCRIBE again.

—

Incorrect account ID.

Job is canceled.

–

This job is canceled because it is

restricted by Job Accounting. Press

the

key.

—

Restricted by Job

Accounting. Cannot

print.

–

This job cannot be printed because it

is restricted by Job Accounting. Press

the

key.

—

Cannot execute this

job. Restricted by

Group Authorization.

–

This job is canceled because it is

restricted by Group Authorization.

Press the

key.

—