Magellan MobileMapper CX Getting Started Guide - Page 34

Troubleshooting, Message, Action

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English 5. Tap OK twice to return to the Dial-up Connection window. 6. Tap on the Connect button. The following messages appear successively: "Opening Port", "Dialing...",... "User Authenticated" and "Connected". The GPRS connection is now established. 7. Tap Hide to close the message window. 8. Tap to close the Connection window. 9. Now it's time to select your DGPS mode (refer to Selecting a DGPS Mode on page 29). Troubleshooting You may encounter problems when attempting to establish the GPRS connection (Step 6 above). The table below may help you solve the problem. Message "No Carrier Detected. Verify phone number and then try again." "You have been disconnected from the remote computer you dialed. Retry the connection." "The port is not available: it is either configured incorrectly or another program is using it." Action - Double-tap connection icon - Tap Dial Properties button - Tap Edit button - Reset all fields to "G". On the cell phone, check that the GPRS connection capability is activated. Check all data entries performed during steps 5 and 6. NOTE: The Password and Domain fields (see Step 2) are intentionally corrupted when next opening the Dial-up connection. This is done for safety purposes. You don't need to retype these parameters. The correct values are stored in the unit. 26

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English
26
5. Tap
OK
twice to return to the Dial-up Connection window.
6. Tap on the
Connect
button. The following messages appear
successively: “Opening Port”, “Dialing...”,... “User
Authenticated” and “Connected”. The GPRS connection
is now established.
7. Tap
Hide
to close the message window.
8. Tap
to close the Connection window.
9. Now it’s time to select your DGPS mode (refer to
Selecting
a DGPS Mode on page 29
).
Troubleshooting
You may encounter problems when attempting to establish the
GPRS connection (Step 6 above). The table below may help
you solve the problem.
NOTE: The Password and Domain fields (see Step 2) are in-
tentionally corrupted when next opening the Dial-up connec-
tion. This is done for safety purposes. You don’t need to re-
type these parameters. The correct values are stored in the
unit.
Message
Action
“
No Carrier Detected. Verify phone
number and then try again.
”
- Double-tap connection icon
- Tap Dial Properties button
- Tap Edit button
- Reset all fields to “G”.
“
You have been disconnected from
the remote computer you dialed. Retry
the connection.
”
On the cell phone, check that the
GPRS connection capability is
activated.
“
The port is not available: it is either
configured incorrectly or another pro-
gram is using it.
”
Check all data entries performed
during steps 5 and 6.