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Service Level Agreements, Create, edit, and delete Service Level Agreements

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Creating and managing audits Service Level Agreements Task For option definitions, click ? in the interface. 1 Click Menu | Systems | System Tree and select the Assigned Policies tab. 2 Select McAfee Policy Auditor Agent 6.0.0 from the Product drop-down list. 3 Under the Actions column, click edit assignments. The Policy Assignment page appears. 4 Under Assigned policy, click Edit Policy. The whiteout/blackout page appears. White squares represent periods of time when audits for the specified System Tree group are allowed to run. Blue squares represent periods of time when audits for the specified System Tree group are not allowed to run. 5 Click a white square, which changes the color to blue, to designate a period of time when audits are not allowed to run. Click a blue square, which changes the color to white, to designate a period of time when audits are allowed run. 6 Click Save. Service Level Agreements Service Level Agreements (SLAs) are relationships that you create between system tags and patch severity levels. You then specify a number of days that you have to apply patches to systems that fit the relationship. As an example, you assign tags to systems, such as Finance or Administrative, to systems and check creators can assign severity levels, such as Critical or Moderate, to patch checks. When you create a Service Level Agreement, you can specify that Finance systems missing a Critical patch are given 30 days until you are required to apply the patch. Similarly, you can specify that Administrative systems failing a Critical patch check are be given 90 days before you are required to patch the System. You can monitor the status of Service Level Agreements from the PA: MS Patch Status Summary dashboard monitor. Create, edit, and delete Service Level Agreements Create, edit, or delete a Service Level Agreement between a system tag and a patch severity. Task For option definitions, click ? in the interface. 1 Click Menu | Risk & Compliance | Audits, then click New SLA. The Service Level Agreement page appears. 2 Click New SLA. The Add Service Level Agreement page appears. 3 Select a tag from the Select A Tag drop-down list. Select a severity level from the Select A Severity drop-down list. 4 Type the number of days that you have to install a patch after an audit discovers a system matching the tag that requires a patch matching the severity level. Click Save. 5 You can edit or delete a Service Level Agreement. Option Edit SLA Definition Edit the Service Level Agreement McAfee Policy Auditor 6.0 software Product Guide for ePolicy Orchestrator 4.6 45

Section	Page
Contents	3
Introducing McAfee Policy Auditor	8
Audience	8
Conventions	8
Finding product documentation	9
Getting started with McAfee Policy Auditor	10
Introduction to compliance audits	10
Auditing systems	11
What's new	11
Software components and what they do	12
Use of ePolicy Orchestrator software features	13
Managed systems vs. unmanaged systems	14
Configuring McAfee Policy Auditor	16
Server settings and what they control	16
Edit McAfee Policy Auditor server settings	18
How permission sets work	18
Default permission sets	19
Edit permission sets	21
Using the McAfee Policy Auditor agent plug-in	22
The agent plug-in and how it works	22
Supported platforms	22
How content is managed	24
Install and uninstall the agent plug-in	24
Install the McAfee Policy Auditor agent plug-in	24
Uninstall the agent plug-in	25
Send a manual wake-up call to a group of systems	25
Display the system tray icon on Windows systems	26
Configuring agentless audits	27
How McAfee Policy Auditor integrates with the McAfee Vulnerability Manager extension	27
Uniform system management	27
McAfee Vulnerability Manager extension integration with scannable systems	28
Asset Discovery scans	28
Data collection scans	28
The Maintain Foundstone Audits server task	28
The Data Import server task	29
Server support	29
Configure McAfee Vulnerability Manager and the ePolicy Orchestrator extension	29
Create a McAfee Vulnerability Manager workgroup	30
Configure the McAfee Vulnerability Manager single sign-on feature	30
Create a data source to synchronize McAfee Vulnerability Manager and ePolicy Orchestrator	31
Register a McAfee Vulnerability Manager database server with McAfee Policy Auditor	32
Manage McAfee Vulnerability Manager credential sets	33
Create an Asset Discovery scan	33
Create an MVM Data Import task	34
Add systems found by McAfee Vulnerability Manager scans to the System Tree	35
Create a Data Collection Scan	35
View McAfee Vulnerability Manager scan status	36
How to handle missing audit results	36
Troubleshoot missing audit results	37
How to handle mismatched McAfee Vulnerability Manager certificates	37
Troubleshoot mismatched McAfee Vulnerability Manager certificates	38
Creating and managing audits	39
Audits and how they work	39
Audit frequency	40
When audits are run	40
Per audit data maintenance	40
Benchmark profiles and their effect on audits	41
Considerations for including systems in an audit	41
Benchmark labels and how they are used	41
Findings	42
Agentless audits	42
Activate benchmarks	42
Create an audit	43
Run an audit manually	43
Disable an audit	44
Delete audits	44
Audit whiteout and blackout periods	44
Set whiteout and blackout periods	44
Service Level Agreements	45
Create, edit, and delete Service Level Agreements	45
How viewing audit results works	46
Exporting audits and audit results	47
Export audits	47
Scoring Audits	49
Default scoring model	49
Flat unweighted scoring model	50
Flat scoring model	50
Absolute scoring model	51
Changing the scoring model	51
Managing Audit Waivers	52
Types of waivers	52
Exception waivers	53
Exemption waivers	53
Suppression waivers	53
Waiver status	54
Filtering waivers by status	54
How start and expiration dates work	54
Examples of filtering waivers by date	54
Filtering waivers by date	55
Filtering waivers by group	55
How waiver requests and grants work	56
Requesting waivers	56
Granting waivers	57
Making waivers expire	57
Deleting waivers	57
File Integrity Monitoring and entitlement reporting	59
How file integrity monitoring works	59
File information monitored	60
File baselines	60
Monitored and excluded files	60
File versioning	61
File version comparison	62
Accept file integrity monitoring events	62
Purge file integrity monitoring events	62
Entitlement reporting	62
Create and apply a file integrity monitoring policy	63
Create a file integrity monitoring policy	63
Apply a policy to systems	65
Compare file versions	65
Accept file integrity monitoring events	66
Purge file integrity monitoring events	66
Create a new file integrity monitoring baseline	67
Query reports for file integrity monitoring	67
Rollup reporting	68
Rollup capabilities	68
Rollup reporting considerations	68
Rollup server tasks	69
Rollup Data - PA: Audit Benchmark Results	69
Rollup Data - PA: Audit Rule Result	70
Rollup Data - PA: Audit Patch Check Result	71
Rollup reports	71
Configure rollup reporting	72
Findings	74
How findings work	74
Types of violations	74
Violation limit	75
Other Findings enhancements	75
Hide or unhide Findings results	75
Dashboards and Queries	77
Policy Auditor default dashboards	77
PA: Compliance Summary dashboard	80
PA: MS Patch Status Summary dashboard	80
PA: Operations	80
PA: PCI Summary	81
Queries as dashboard monitors	82
Policy Auditor agent plug-in debug tool	83
Execute the agent plug-in debug tool	83
Display help	84
Run an audit	84
Run a benchmark	85
Run a check	85
Save debug information	86
Appendix A: Implementing the Security Content Automation Protocol	87
Statement of FDCC compliance	87
Statement of SCAP implementation	88
Statement of CVE implementation	88
Statement of CCE implementation	89
Statement of CPE implementation	89
Statement of CVSS implementation	90
Statement of XCCDF implementation	90
Statement of OVAL implementation	90
Appendix B: Common Criteria requirements	92

Match case Limit results 1 per page

Task

For option definitions, click

in the interface.

Click

Menu | Systems | System Tree

and select the

Assigned Policies

tab.

Select McAfee Policy Auditor Agent 6.0.0 from the

Product

drop-down list.

Under the

Actions

column, click

edit assignments

.The Policy Assignment page appears.

Under Assigned policy, click

Edit Policy

. The whiteout/blackout page appears. White

squares represent periods of time when audits for the specified System Tree group are

allowed to run. Blue squares represent periods of time when audits for the specified System

Tree group are not allowed to run.

Click a white square, which changes the color to blue, to designate a period of time when

audits are not allowed to run. Click a blue square, which changes the color to white, to

designate a period of time when audits are allowed run.

Click

Save

Service Level Agreements

Service Level Agreements (SLAs) are relationships that you create between system tags and

patch severity levels.You then specify a number of days that you have to apply patches to

systems that fit the relationship.

As an example, you assign tags to systems, such as Finance or Administrative, to systems and

check creators can assign severity levels, such as Critical or Moderate, to patch checks.When

you create a Service Level Agreement, you can specify that Finance systems missing a Critical

patch are given 30 days until you are required to apply the patch. Similarly, you can specify that

Administrative systems failing a Critical patch check are be given 90 days before you are required

to patch the System.

You can monitor the status of Service Level Agreements from the

PA: MS Patch Status

Summary

dashboard monitor.

Create, edit, and delete Service Level Agreements

Create, edit, or delete a Service Level Agreement between a system tag and a patch severity.

Task

For option definitions, click

in the interface.

Click

Menu | Risk & Compliance | Audits

, then click

New SLA

. The Service Level

Agreement page appears.

Click

New SLA

. The Add Service Level Agreement page appears.

Select a tag from the

Select A Tag

drop-down list. Select a severity level from the

Select

A Severity

drop-down list.

Type the number of days that you have to install a patch after an audit discovers a system

matching the tag that requires a patch matching the severity level. Click

Save

You can edit or delete a Service Level Agreement.

Definition

Option

Edit the Service Level Agreement

Edit SLA

Creating and managing audits

Service Level Agreements

McAfee Policy Auditor 6.0 software Product Guide for ePolicy Orchestrator 4.6