McAfee VLF09E002RAA User Guide

McAfee VLF09E002RAA - VirusScan Professional 2005 Manual

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  • McAfee VLF09E002RAA | User Guide - Page 1
    User Guide Version 10.0
  • McAfee VLF09E002RAA | User Guide - Page 2
    McAfee, Inc., or its suppliers or affiliate companies. TRADEMARK ATTRIBUTIONS ACTIVE FIREWALL, ACTIVE SECURITY, ACTIVESECURITY (AND IN KATAKANA), ACTIVESHIELD, ANTIVIRUS THE WEB SITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE). IF YOU DO If any Free Software licenses require that McAfee, Inc.
  • McAfee VLF09E002RAA | User Guide - Page 3
    Info page. 3. Locate your product in the list, and click the download icon. McAfee reserves the right to change Upgrade & Support Plans and policies at any time without notice. McAfee and its product names are registered trademarks of McAfee, Inc. and/or its affiliates in the US and/or other
  • McAfee VLF09E002RAA | User Guide - Page 4
    Manuals folder, and double-click the User Guide .PDF you want to open. Registration benefits McAfee FREE electronic support Virus definition (.DAT) file updates for one year after installation when you purchase VirusScan software Go to http://www.mcafee.com/ for pricing of an additional year of virus
  • McAfee VLF09E002RAA | User Guide - Page 5
    11 2 Using McAfee VirusScan 13 Using ActiveShield 13 Enabling or disabling ActiveShield 13 Configuring ActiveShield options 14 Understanding security alerts 23 Manually scanning your computer 26 Manually scanning for viruses and other threats 26 Automatically scanning for viruses and other
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    Contents vi McAfee® VirusScan® software version 10.0
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    Getting Started 1 Welcome to McAfee VirusScan. McAfee VirusScan is an anti-virus subscription service offering comprehensive, reliable, and up-to-date virus protection. Powered by award-winning McAfee scanning technology, VirusScan protects against viruses, worms, Trojan horses, suspect scripts,
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    viruses and worms from spreading through e-mail to other computers. Free instant messaging and e-mail technical support Live technical support at http://www.microsoft.com/. Supported e-mail programs POP3 (Outlook Express, Outlook, Eudora, Netscape) Supported instant messaging programs AOL Instant
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    . See Understanding security alerts on page 23 for details. Testing Scan Before you can test Scan, you must disable ActiveShield to prevent it from detecting the test files before Scan does, then download the test files. To download the test files: 1 Disable ActiveShield: Right-click the McAfee icon
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    As dialog box. 3 When you are finished downloading the files, close Internet Explorer. 4 Enable ActiveShield: Right-click the McAfee icon, point to VirusScan, then click Enable. To test Scan: 1 Right-click the McAfee icon, point to VirusScan, then click Scan. 2 Using the directory tree in the left
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    your Windows desktop. With it, you can perform these useful tasks: Get free security analysis for your computer. Launch, manage, and configure all your McAfee subscriptions from one icon. See continuously updated virus alerts and the latest product information. Get quick links to frequently asked
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    Getting Started 12 McAfee® VirusScan® software version 10.0
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    , it is constantly protecting your computer. ActiveShield scans files when they are accessed by either you or your computer. When ActiveShield detects an infected file, it automatically tries to clean the virus. If ActiveShield cannot clean the virus, you can quarantine or delete the file. Enabling
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    restart your computer. Configuring ActiveShield options You can modify ActiveShield starting and scanning options in the ActiveShield tab of the VirusScan Options dialog box (Figure 2-1), which is accessible via the McAfee icon in your Windows system tray. Figure 2-1. ActiveShield Options Starting
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    ActiveShield from starting when Windows starts: 1 Right-click the McAfee icon, point to VirusScan, then click Options. The VirusScan Options then click OK. Scanning e-mail and attachments By default, e-mail scanning and automatic cleaning are enabled via the Scan e-mail and attachments User Guide 15
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    McAfee VirusScan Pegasus 4.0 or later NOTE E-mail scanning is not supported for these e-mail clients: Web-based, IMAP, AOL, POP3 SSL, and Lotus Notes. However, ActiveShield scans e-mail attachments when they are opened. If you disable the Scan e-mail and attachments option, the E-mail Scan to remove
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    viruses and other threats, WormStopperTM prevents viruses and worms from spreading further. A computer "worm" is a self-replicating virus a specified interval. To set ActiveShield to scan sent e-mail messages for worm-like activity: 1 Right-click the McAfee icon, point to VirusScan, then click
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    are sent within 30 seconds NOTE If you modify the number of recipients or seconds for monitoring sent e-mails, it might result in invalid detections. McAfee recommends that you click No to retain the default setting. Otherwise, click Yes to change the default setting to your setting. This option can
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    automatically scans and Scanning all files If you set ActiveShield to use the default All files (recommended) option, it scans scan possible. To set ActiveShield to scan all file types: 1 Right-click the McAfee icon, point to VirusScan, and then click Options. 2 Click Advanced, then click the Scanning
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    techniques that try to match files to the signatures of known viruses, while also looking for telltale signs of unidentified viruses in the files. To set ActiveShield to scan for new unknown viruses: 1 Right-click the McAfee icon, point to VirusScan, and then click Options. 2 Click Advanced, then
  • McAfee VLF09E002RAA | User Guide - Page 21
    program that pretends to be a benign application. Trojans are not viruses because they do not replicate, but they can be just as within a specified interval. To set ActiveShield to scan running scripts for worm-like activity: 1 Right-click the McAfee icon, point to VirusScan, then click Options.
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    Unwanted Program (PUP) protection quickly detects, blocks, and removes spyware, adware, and other programs that gather and transmit your private data without your permission. To set ActiveShield to scan for PUPs: 1 Right-click the McAfee icon, point to VirusScan, and then click Options. 2 Click
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    PUPs, including whether to submit infected files to the McAfee AVERT labs for research. For added protection, whenever ActiveShield detects a suspect file, you are prompted to scan your entire computer immediately. Unless you choose to hide the scan prompt, it will periodically remind you until you
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    Using McAfee VirusScan Managing detected e-mail By default, e-mail scanning automatically tries to clean infected e-mail. An alert file included in the inbound message notifies you Continue what I was doing to ignore the alert and let the e-mail be sent. 24 McAfee® VirusScan® software version 10.0
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    license agreement in connection with such programs, click OK to remove the program using the McAfee removal method. - Otherwise, click Cancel to exit the automatic removal process. If you change your mind later, you can manually remove the program using the vendor's uninstaller. Click Continue what
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    the file, you can quarantine or delete the file. Manually scanning for viruses and other threats To scan your computer: 1 Right-click the McAfee icon, point to VirusScan, then click Scan. The Scan dialog box opens (Figure 2-8). Figure 2-8. Scan dialog box 2 Click the drive, folder, or file that
  • McAfee VLF09E002RAA | User Guide - Page 27
    chances that Scan gives a false indication. Nevertheless, if a heuristic scan detects a virus, you should treat it with the same caution that you would treat a file that you know contains a virus. This option provides the most thorough scan, but is generally slower than a normal scan. User Guide 27
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    (Figure 2-10). Figure 2-10. Scan results NOTE Scan counts a compressed file (.ZIP, .CAB, etc.) as one file within the Files Scanned number. Also, the number of files scanned can vary if you have deleted your temporary Internet files since your last scan. 28 McAfee® VirusScan® software version 10.0
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    Scheduler to thoroughly check your computer for viruses and other threats at specified intervals. To schedule a scan: 1 Right-click the McAfee icon, point to VirusScan, then click Options. The VirusScan Options dialog box opens. 2 Click the Scheduled Scan tab (Figure 2-11 on page 30). User Guide 29
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    the default) - Specify the number of weeks between scans as well as the names of the day(s) of the week. Monthly - Specify which day of the month to scan. Click Select Months to specify which months to scan, and click OK. Once - Specify which date to scan. 30 McAfee® VirusScan® software version 10.0
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    detected files, including whether to submit them to the McAfee AVERT labs for research. If Scan detects a potentially unwanted program, you can manually try to clean, quarantine, or delete it (AVERT submission is unavailable). To manage a virus or Potentially Unwanted Program: 1 If a file appears in
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    remove the file. Click Cancel to close the dialog box without taking any further action. If Scan cannot clean or delete the detected file, consult the Virus Information Library at http://us.mcafee.com/virusInfo/default.asp for instructions on manually help, consult McAfee Customer Support at http://
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    clean the virus, click Delete to remove the file. 6 If VirusScan cannot clean or delete the file, and if it is not a Potentially Unwanted Program, you can submit the file to the McAfee AntiVirus Emergency Response Cancel to close the dialog box without taking any further action. User Guide 33
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    Scan to ensure that both the computer and the floppy disk are virus-free. (See Manually scanning for viruses and other threats on page 26 for details.) 2 Right-click the McAfee to download the image file for the Rescue Disk. Click OK to download the component now, or click Cancel to download it
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    update your Rescue Disk, follow the same instructions for creating a new Rescue Disk. Automatically reporting viruses You can anonymously send virus tracking information for inclusion in our World Virus Map. Automatically opt-in for this free, secure feature either during VirusScan installation (in
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    Reporting Options 3 Accept the default Yes, I want to participate to anonymously send your virus information to McAfee for inclusion in its World Virus Map of worldwide detection rates. Otherwise, select No, I don't want to participate to avoid sending your information. 4 If you are in the United
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    Virus Map: Right-click the McAfee icon, point to VirusScan, then click World Virus Map. The World Virus Map web page appears (Figure 2-15). Figure 2-15. World Virus Map By default, the World Virus hours. The Virus Tracking section lists cumulative totals for the number of scanned files, infected
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    . Once alerted, you can then choose to update VirusScan to remove the threat of a virus outbreak. Automatically checking for updates McAfee SecurityCenter is automatically configured to check for updates for all of your McAfee services every four hours when you are connected to the Internet, then
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    be prompted to restart your computer to complete the update. Be sure to save all of your work and close all applications before restarting. User Guide 39
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    Using McAfee VirusScan 40 McAfee® VirusScan® software version 10.0
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    auto-cleaning, 19 scanning, 19 L list of detected files (Scan), 28, 31 M McAfee SecurityCenter, 11 Microsoft Outlook, 29 N new features, 7 P Potentially Unwanted Programs (PUPs), 22 alerts, 25 cleaning, 31 deleting, 32 detecting, 31 quarantining, 31 removing, 25 trusting, 25 User Guide 41
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    , 35 using, 32, 35 write-protecting, 35 S Scan automatic scanning, 29 cleaning a virus or Potentially Unwanted Program, 31 deleting a virus or Potentially Unwanted Program, 32 manual scanning, 26 manual scanning via Microsoft Outlook toolbar, 29 manual scanning via Windows Explorer, 29 quarantining
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    suspect scripts, 24 VirusScan getting started, 7 reporting viruses automatically, 35, 37 scanning via Microsoft Outlook toolbar, 29 scanning via Windows Explorer, 29 scheduling scans, 29 testing, 9 updating automatically, 38 updating manually, 38 W whitelisted programs, 25 whitelisting PUPs, 25
  • McAfee VLF09E002RAA | User Guide - Page 44
    User Guide Version 7.0
  • McAfee VLF09E002RAA | User Guide - Page 45
    McAfee, Inc., or its suppliers or affiliate companies. TRADEMARK ATTRIBUTIONS ACTIVE FIREWALL, ACTIVE SECURITY, ACTIVESECURITY (AND IN KATAKANA), ACTIVESHIELD, ANTIVIRUS THE WEB SITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE). IF YOU any Free Software licenses require that McAfee provide
  • McAfee VLF09E002RAA | User Guide - Page 46
    Info page. 3. Locate your product in the list, and click the download icon. McAfee reserves the right to change Upgrade & Support Plans and policies at any time without notice. McAfee and its product names are registered trademarks of McAfee, Inc. and/or its affiliates in the US and/or other
  • McAfee VLF09E002RAA | User Guide - Page 47
    Manuals folder, and double-click the User Guide .PDF you want to open. Registration benefits McAfee FREE electronic support Virus definition (.DAT) file updates for one year after installation when you purchase VirusScan software Go to http://www.mcafee.com/ for pricing of an additional year of virus
  • McAfee VLF09E002RAA | User Guide - Page 48
    the Summary page 11 Microsoft Outlook and Outlook Express integration 11 System requirements 12 Using McAfee SecurityCenter 13 2 Using SpamKiller 15 Disabling SpamKiller 15 3 Managing E-mail Accounts and Users spam 26 Logging on to SpamKiller in a multi-user environment 27 User Guide v
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    Importing an address book by automatic import 31 Importing an address book manually 31 Editing address book information 32 Deleting an address book from the automatic expressions 46 Reporting spam to McAfee 49 Sending complaints manually 49 Sending error messages 49 Sending an error message
  • McAfee VLF09E002RAA | User Guide - Page 50
    Contents 6 Frequently Asked Questions 51 SpamKiller is unable to communicate with its server 51 Starting the SpamKiller server manually 51 SpamKiller server is blocked by firewalls or internet filtering programs 51 Cannot connect to the e-mail server 52 Verifying your connection to the Internet
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    Contents viii McAfee® SpamKiller® software version 7.0
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    -user support (for Windows 2000 and Windows XP) Filtering Update filters automatically Create custom filters to block e-mail that contain mostly images, invisible text, or invalid formatting Multi-tiered core filtering engine Dictionary attack filter Multi-level adaptive filtering Security filters
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    exposure to emerging spam threats. Interface - intuitive user interface for keeping your computer free of spam. Support - free live instant messaging and e-mail technical support for easy, prompt, and live customer service. Spam message processing - by default, spam messages are tagged as [SPAM] and
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    e-mails that were identified as spam and blocked - the latest spam messages that SpamKiller blocked (messages removed from your Inbox). E-mail Overview - the total number of e-mail, spam (blocked messages), and mail application window or click the arrows to see more toolbars. User Guide 11
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    on new messages. Existing spam e-mail must be manually deleted. System requirements Microsoft® Windows 98, Windows Me , visit the Microsoft Web site at http://www.microsoft.com/. Supported e-mail programs POP3 (Outlook Express, Outlook, Eudora, Netscape) McAfee® SpamKiller® software version 7.0
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    Using McAfee SecurityCenter Using McAfee SecurityCenter The McAfee SecurityCenter is your one-stop security shop. Seamless integration with the McAfee SecurityCenter provides a consolidated view of your computer's security status, plus the latest security and virus alerts. You can run SecurityCenter
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    Getting Started 14 McAfee® SpamKiller® software version 7.0
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    your system clock. From the McAfee icon, you can access SpamKiller, McAfee SecurityCenter, and other McAfee products installed on your computer. and prevent e-mail from being filtered. To disable filtering: Right-click the McAfee icon , point to SpamKiller, and then click Disable. Or click the
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    Using SpamKiller 16 McAfee® SpamKiller® software version 7.0
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    . If you add multiple users to SpamKiller, the account is added to the profile of the user who is currently logged on to SpamKiller. User Guide 17
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    currently logged on to SpamKiller. 2 Click Add. The E-mail Accounts wizard appears. 3 Follow the instructions on the dialog boxes that appear. If you add an MSN/Hotmail account, SpamKiller searches for an . For example, if your incoming e-mail server is "mail.mcafee.com", change it to "localhost". 18
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    address - e-mail address of the account. 4 Click the Servers tab to edit server information. Incoming e-mail - name of the server that receives incoming mail. User Guide 19
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    connection - SpamKiller does not automatically dial a connection for you. You must first manually start your dial-up connection. Dial when needed - an Internet connection is not available port - (SMTP port number) SMTP server handles outgoing messages. 20 McAfee® SpamKiller® software version 7.0
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    timeout - length of time SpamKiller waits to receive e-mail before timing out and stopping. Increase the server time-out value if you have problems receiving mail. Your e-mail connection might be slow; therefore, increasing the server time-out value allows SpamKiller to wait longer before timing out
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    - Select this option if you have a dial-up connection, and you want SpamKiller to check the account every time you connect to the Internet. 22 McAfee® SpamKiller® software version 7.0
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    connection for you. You must first manually start your dial-up connection. Dial when Hotmail account in Outlook or Outlook Express, you must remove it first. 3 Add your Hotmail account to Outlook or , Outlook was initially installed with Corporate/Workgroup support. Only for Outlook 98, the first e-
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    dial a connection - SpamKiller does not automatically dial a connection for you. You must first manually start your dial-up connection. Dial when needed - when an Internet connection is not connected to the Internet after filtering is finished. 6 Click OK. 24 McAfee® SpamKiller® software version 7.0
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    and the Global Friends List Report spam to McAfee Send complaints and error messages Manage complaints and error (create, edit, and delete message templates) Manage users (create, edit, and remove users) Backup and restore SpamKiller View the Summary page of spam received Administrator X Guide 25
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    are logged on to SpamKiller as the user and have the necessary e-mail account information. For details, see Adding e-mail accounts on page 17. 26 McAfee® SpamKiller® software version 7.0
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    Edit. 3 Type a new name and password. Deleting a SpamKiller user profile WARNING When you remove a user profile, you also remove the user's e-mail accounts from SpamKiller. 1 Click the Settings tab, and then click Users. Type the user password in the Password box, and then click OK. User Guide 27
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    Managing E-mail Accounts and Users 28 McAfee® SpamKiller® software version 7.0
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    your Personal Friends List, click the down arrow located on the E-mail Address, Domains, or Mailing Lists tab, and then select Personal Friends List. User Guide 29
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    Figure 4-1. Friends page Importing address books Import address books into a Friends List manually or by automatic import. Automatic import enables SpamKiller to check your address books (version 98 and later) Microsoft Outlook Express (all versions) 30 McAfee® SpamKiller® software version 7.0
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    . After an update, new addresses appear in your Personal Friends List. Importing an address book manually You can manually import address books into your Personal Friends List or the Global Friends List. NOTE If your computer Friends List only, ensure that the checkbox is not selected. User Guide 31
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    and then click OK. Deleting an address book from the automatic import list Remove an address book entry when you no longer want SpamKiller to automatically import addresses dialog box appears. 3 Click Yes to remove the address book from the list. 32 McAfee® SpamKiller® software version 7.0
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    is not selected. 6 Click OK. All messages from that friend are marked as being messages from a friend and appear in the Accepted E-Mail page. User Guide 33
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    multiple users were added to SpamKiller, only administrators can access the Global Friends List. 2 Select an address from the list, and then click Edit. 34 McAfee® SpamKiller® software version 7.0
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    3 Edit the appropriate information, and then click OK. Deleting friends Deleting friends Remove addresses you no longer want in a Friends List. 1 Click the Friends tab, and then click then click Delete a friend. A confirmation dialog box appears. 3 Click Yes to delete the friend. User Guide 35
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    Using the Friends List 36 McAfee® SpamKiller® software version 7.0
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    Messages. Blocked messages are messages that SpamKiller identified as spam, removed from your Inbox, and placed in the Blocked E-mail page. The Blocked E-mail page displays all spam messages that were removed from your e-mail accounts. To view blocked e-mail for a specific account
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    topic that appears in the message subject line. The left column contains icons next to messages if manual complaints or error messages have been sent. Complaint sent - a complaint was sent about the message. see Where are the blocked messages on page 42. 38 McAfee® SpamKiller® software version 7.0
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    . Complaint sent - a complaint was sent about the message. Error message sent - an error message was sent to the reply address on the spam message. User Guide 39
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    Accepted E-mail pages lists tasks you can perform. Block this message - remove a message from your Inbox and put it in the SpamKiller Blocked E- a Friends List. Add a filter - create a filter. Report to McAfee - inform McAfee of specific spam messages you receive. Send a complaint - send a complaint
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    message tag ([SPAM] by default) is removed. Blocking messages Block spam messages that are currently message, SpamKiller automatically creates a filter to remove that message from your Inbox. You can click Block this message. The message is removed from your Inbox and the Accepted E-mail page, and
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    the Accepted E-mail page. Deleting a message manually 1 Click the Messages tab, and then message is tagged or blocked. Spam messages are removed from your server every time SpamKiller connects to Outlook Express. Blocking The message is removed and placed in the SpamKiller Blocked E-mail page
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    2 Click the Processing tab. Put spam in Blocked E-mail box - spam messages are removed from your Inbox and put in the SpamKiller Blocked E-mail page. Tag spam and keep steps. 1 Open Internet Explorer. 2 In the Tools menu, select McAfee AntiPhishing Filter. Enable Web site filtering - enabled by
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    the message text. If you select this checkbox, SpamKiller searches both the message text and the message formatting codes for the text you indicated. 44 McAfee® SpamKiller® software version 7.0
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    when you are finished creating the filter. NOTE To edit a condition, select it and click Edit. To delete a condition, select it and click Delete. User Guide 45
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    pattern and remembers the match. The matched substring can be retrieved from the resulting Matches collection, using Item [0]...[n]. To match parentheses characters ( ), use "\(" or "\)". 46 McAfee® SpamKiller® software version 7.0
  • McAfee VLF09E002RAA | User Guide - Page 90
    " in "never" but not the "er" in "verb". \B Matches a non-word boundary. "ea*r\B" matches the "ear" in "never early". \d Matches a digit character. Equivalent to [0-9]. User Guide 47
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    must not exceed 256. If they do, only the first two digits comprise the expression. Allows ASCII codes to be used in regular expressions. 48 McAfee® SpamKiller® software version 7.0
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    regular expressions." Reporting spam to McAfee You can report spam to McAfee, where they analyze it to McAfee. A confirmation dialog box appears. 3 Click Yes. The message is automatically sent to McAfee. Sending complaints manually Next, and then follow the instructions on the dialog boxes that appear
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    Working With Blocked and Accepted Messages Sending an error message manually 1 Click the Messages tab, and then click the Blocked E-mail or Accepted E-mail tab. A list of Send error. An error message is sent to the reply address in the spam message. 50 McAfee® SpamKiller® software version 7.0
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    its server. Starting the SpamKiller server manually This section only applies to Microsoft Windows 2000 and XP users. 1 Click Start and select Run. 2 Type SERVICES.MSC and click OK. 3 Right-click the McAfee SpamKiller Server and select Start. The server service starts. SpamKiller server is blocked
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    site. Verifying the POP3 server address for SpamKiller 1 Right-click the McAfee icon in the system tray (lower right hand corner), point to SpamKiller, box and compare it with the Incoming e-mail server address your Internet Service Provider (ISP) has listed for your e-mail account. The server
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    SpamKiller, 9 H Help icon, 10 I importing an address book into a Friends List, 30 L logging on to SpamKiller in a multi-user environment, 27 M McAfee SecurityCenter, 13 Messages page, 37 P passwords, 26 pointing your e-mail client to SpamKiller, 18 protecting children, 26 Q Quick Start Card, iii
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    Index R regular expressions, 46 reporting spam to McAfee, 49 rescuing messages, 41 S SecurityCenter, 13 Settings page, 18 SpamKiller Accepted E-mail page, 39 Blocked E-mail page, 37 disabling filtering, 15 enabling filtering, 15 Summary page, 11 Support icon, 10 Switch User icon, 10 switching users,
  • McAfee VLF09E002RAA | User Guide - Page 98
    Index User Guide 55
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User Guide
Version 10.0