Miele DGC 6500 XL Product Manual - Page 130

Problem, Possible cause and remedy, Frequently Asked Questions.

Page 130 highlights

Frequently asked questions Problem Possible cause and remedy You can hear a noise (humming) when the appliance is turned on, when it is operating, and after it has been turned off. Water is being pumped in or out. - This noise does not indicate a malfunction or a defect. This happens during pumping in and out of water. After moving the The boiling point of water has changed because the appliance to another new installation location differs by at least 984' (300 m) location it no longer in altitude from the old. switches from the ^ To do this, descale the appliance (see "Cleaning and preheating phase to the care - Descale"). cooking phase. During operation an The door is not properly closed. unusually large amount ^ Close the door. of steam escapes or steam escapes from The door gasket is not seated properly. parts of the steam oven ^ Press the door gasket all the way around the door to where it does not make sure it is fitted evenly. usually. The door seal is damaged, e.g. cracks. ^ Replace the gasket. The control panel does Something is obstructing the panel. not open/close ^ Remove the obstruction. automatically despite repeatedly pressing the The finger pinch protection is very sensitive, so it may ? button. happen occasionally that the control panel does not open or close. ^ Open/close the panel manually (see end of "Frequently Asked Questions"). If the problem occurs very often, contact Miele. 130

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Problem
Possible cause and remedy
You can hear a noise
(humming) when the
appliance is turned on,
when it is operating,
and after it has been
turned off.
Water is being pumped in or out.
– This noise does not indicate a malfunction or a
defect. This happens during pumping in and out of
water.
After moving the
appliance to another
location it no longer
switches from the
preheating phase to the
cooking phase.
The boiling point of water has changed because the
new installation location differs by at least 984' (300 m)
in altitude from the old.
^
To do this, descale the appliance (see "Cleaning and
care - Descale").
During operation an
unusually large amount
of steam escapes or
steam escapes from
parts of the steam oven
where it does not
usually.
The door is not properly closed.
^
Close the door.
The door gasket is not seated properly.
^
Press the door gasket all the way around the door to
make sure it is fitted evenly.
The door seal is damaged, e.g. cracks.
^
Replace the gasket.
The control panel does
not open/close
automatically despite
repeatedly pressing the
?
button.
Something is obstructing the panel.
^
Remove the obstruction.
The finger pinch protection is very sensitive, so it may
happen occasionally that the control panel does not
open or close.
^
Open/close the panel manually (see end of
"Frequently Asked Questions").
If the problem occurs very often, contact Miele.
Frequently asked questions
130