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Western Digital WDBVHT0080JCH User Manual - Page 13

System Requirements, Operating System, Local Network, Wide Area Network - canada

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MY BOOK LIVE DUO USER MANUAL For information on additional accessories for this product, visit: US Canada Europe All others www.shopwd.com or www.wdstore.com www.shopwd.ca or www.wdstore.ca www.shopwd.eu or www.wdstore.eu Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wdc.com and see Knowledge Base Answer ID 1048. System Requirements Operating System Windows® • Windows XP*(SP3) • Windows Vista® • Windows 7 *WD 2go web access is not compatible with 64-bit Windows XP. Mac OS X® • Leopard® • Snow Leopard® • Lion® ** **For Lion, you will need to install the Java runtime client. For additional information, visit http://support.apple.com/kb/dl1421 Note: Compatibility may vary depending on your computer's hardware configuration and operating system. For highest performance and reliability, install the latest updates and service pack (SP): • For Windows, go to the Start or menu and select Windows Update. • For a Mac, go to the Apple menu and select Software Update. Web Browsers • Internet Explorer 7.0 and later on supported Windows computers • Safari 4.0 and later on supported Mac computers • Firefox 3.6 and later on supported Windows and Mac computers • Google Chrome 14 and later on supported Windows and Mac computers. Local Network Router/switch (Gigabit recommended to maximize performance.) Wide Area Network Broadband Internet connection for remote access using WD 2go and WD Photos. PRODUCT OVERVIEW - 7

Section	Page
My Book Live Duo User Manual	7
Important Safety Instructions	7
Recording Your WD Product Information	8
Product Overview	9
About the System	9
Features	9
Package Contents	11
System Requirements	13
Operating System	13
Local Network	13
Wide Area Network	13
Preinstallation Instructions	14
Handling Precautions	14
Specifications	14
Product View	15
Connecting the Drive and Getting Started	16
Connecting the Drive to Your Network	16
Physically Connecting the Drive	16
Checking the Front Panel LED	17
Checking Back Panel (Network) LEDs	18
Getting Started Using the CD (Windows and Mac)	18
Using Windows XP	18
Using Windows Vista/Windows 7	18
Using Mac Leopard/Snow Leopard/Lion	18
My Book Live Duo Welcome Screen	19
Discovering and Connecting to Your Drive	19
Connecting and Troubleshooting	24
Getting Started Without the CD (Windows 7/Vista & Mac)	25
Using Windows Vista/Windows 7	25
Using Mac OS X Leopard/Snow Leopard/Lion	26
What Can I Do Now?	28
Backing Up and Retrieving Files	30
Using the WD SmartWare™ Software	30
Viewing the Info/Online Help Topics	30
Installing WD SmartWare Software	31
Launching the WD SmartWare Software After Installation	32
WD SmartWare Home Screen	33
How the Backup Function Works	34
Backing Up Files	34
Retrieving Backups	39
Customizing WD SmartWare Software	43
Creating Software Settings	43
Creating Drive Settings	45
Using Windows 7/Windows Vista Backup	46
Windows Backup	46
Using Apple Time Machine	47
Backing up	47
Retrieving Backed-Up Items	50
Managing Your Drive With WD Quick View	52
Accessing WD Quick View Shortcut Options	52
Windows	52
Mac OS X	53
Checking Drive Status	53
Windows	53
Mac OS X	53
Launching WD SmartWare (Windows only)	54
Exiting WD SmartWare Safely (Windows only)	54
Opening Shares	54
Launching the My Book Live Duo Dashboard	55
Mapping the Drive (Windows only)	55
Creating a Shortcut to the Public Share (Windows only)	55
Viewing Drive Properties	55
Monitoring Storage	57
Safely Shutting Down	57
Monitoring Alerts	57
Flashing Icon and Balloon Alert	57
WD Quick View Option	57
Accessing the Learning Center	59
Uninstalling the WD Quick View Icon	59
Windows	59
Mac OS X	59
Using the My Book Live Duo Dashboard	61
Launching the My Book Live Duo Dashboard	61
Starting the My Book Live Duo Dashboard	62
Understanding Dashboard Components	63
Obtaining Customer Support	64
Sending Your Log Files to Customer Support	65
Obtaining Other Support	65
What Can I Do Now?	65
Configuring Basic Settings	66
System Settings	66
General	66
Date & Time	67
Updates	68
Alert & Event Notifications	69
Energy Saver	70
Network Settings	71
LAN Configuration	71
Workgroup	72
FTP	72
Utilities Settings	72
Diagnostic	73
Factory Restore	73
Reboot/Shutdown	74
Import/Export Current Configuration	76
Remote Access Settings	76
Media Server Settings	77
Storage Settings	77
Monitoring Storage Status	78
Changing the Storage Type	79
USB Storage	80
External Storage	80
Managing Users	83
Viewing Users	83
Creating a User	84
Creating a Private Share for a User	86
Changing a User’s Password	86
Editing User Settings	87
Deleting a User	87
Managing Shares	88
Viewing a List of Shares	88
Creating a New Share	89
Creating a New User	90
Making a Share Public	91
Deleting a Share	91
Opening a Share	91
Managing Computer Backups and Safepoints	93
Listing Computer Backups	93
Viewing the List of Computer Backups	93
Deleting a Backup	93
Backing Up a My Book Live Duo Drive With Safepoints	94
What is a Safepoint?	94
Creating a Safepoint	94
Updating Safepoints	98
Recovering from a Safepoint	99
Managing Safepoints	101
Accessing Your My Book Live Duo Remotely	102
WD 2go: The Pathway to Your Personal Cloud	102
Mobilizing Your Files with WD 2go Mobile Apps	102
About WD 2go Mobile App	103
About WD 2go Pro Mobile App	103
About WD Photos Mobile App	104
Enabling Remote Access	104
Setting Up Mobile Access	106
Adding a Mobile Device Connection	106
Installing WD Photos on Your Mobile Device	108
Installing the WD 2go Mobile App	111
Setting Up Web Access Through WD 2go	113
Registering a Web Access Account	114
Troubleshooting Your WD Photos Database	115
Accessing Your Personal Cloud	116
Sharing Your Files Remotely	120
Playing/Streaming Videos, Photos, & Music	121
Media Server Overview	121
Media Server Settings	121
DLNA Media Server	121
iTunes	123
Media Types Supported	123
Media Types Supported	124
Media Storage	124
Adding Media Content to the Folders	125
Accessing My Book Live Duo from Media Players	125
Windows Media Player 11/12 (Windows Vista)	125
Windows Media Player (Windows 7)	128
WD TV Live/Live Plus HD Media Players	130
Xbox 360	132
PlayStation 3	132
Other Media Players	132
DLNA Devices	132
Accessing My Book Live Duo Using iTunes	132
iTunes Overview	132
Media Types Supported	133
Storing Content	133
Streaming Media in iTunes	133
Connecting a USB Hard Drive	135
Connecting a USB HARD Drive Overview	135
Connecting A USB Drive	135
Mapping A USB Drive (Windows Only)	136
Creating a Shortcut to the USB Drive (Windows only)	136
Replacing a Drive	137
Troubleshooting	141
First Steps Checklist	141
Resetting the My Book Live Duo	141
Specific Problems and Corrective Actions	142
Regulatory and Warranty Information	145
Regulatory Compliance	145
FCC Class B Information	145
ICES/NMB-003 Compliance	145
Safety Compliance	145
CE Compliance for Europe	145
GS Mark (Germany only)	145
KC Notice (Republic of Korea only)	146
Environmental Compliance (China)	146
Obtaining Service	146
Limited Warranty	146
GNU General Public License (“GPL”)	147
Glossary	148