Xerox M118i User Guide - Page 182

11 Problem Solving Symptom Deformed transparencies Blank output Streaks, solid or dotted lines, or spots Paper delivered to an output tray is not properly stacked up. Output is too light or too dark. Recommendation • Check that [Transparencies] is selected on the screen. The machine automatically adjusts for different types of media. Transparencies tolerate less heat than paper. • Transparencies can be loaded only in Tray 2-4 (optional) or Tray 5 (bypass tray). • Check that the document is loaded face up in the document feeder. • Check that the document is loaded face down on the document glass. • If the toner cartridge is new, the toner may not be dispensed. Repeat the job. • Check that the seal tape has been removed from the new drum cartridge. • Reinstall the drum cartridge and the toner cartridge. • Replace the drum cartridge. • Replace the toner cartridge if the screen message for replacement is displayed. • Clean the document glass, CVT glass (the narrow strip of glass located at the left hand side of the document glass), the areas under the document glass cover, the document feeder, and the paper guides. • Check the quality of the document. • Run the job using the document glass. • If the machine has been idle for an extended period of time, or if the toner or drum cartridge is new, begin the job again. • Load fresh paper. • Check the humidity of the machine location. • Replace the drum cartridge. • Flip over the paper stack in the paper tray, or rotate it head to toe. • Set the [Lighten/Darken] feature to a lighter or darker setting. • Check the quality of the document. • Load fresh paper. • Run off more prints until the copy quality improves. • Replace the drum cartridge. 182 Xerox CopyCentre/WorkCentre 118 User Guide