Xerox M118i User Guide - Page 185

Fault Codes Symptom Recommendation Envelope jams • Refer to Paper Jams on page 172 for procedures. • The envelope can only be loaded in Tray 5 (bypass tray). Cannot store a document when using [Doc.for Polling] due to full memory. • Cancel the operation and try again after additional memory becomes available from deleting and printing the stored job. The fax communication finishes with an error message. • Press the button and select the [Error Information] to check the error status. • Refer to Fault Codes on page 185. The machine will not answer incoming calls. • Select [Auto Receive] on the [Fax Receiving] Mode screen. • Refer to Fax Receiving Mode on page 153. The machine answers calls, but will not accept incoming data. • If the job contains several diagrams, the machine may not have enough memory. • Clear memory by printing then deleting the stored data. An image is reduced on a fax transmission. • Check the original size of the documents. Documents may be reduced based on the paper specification at the receiving machine. Received fax and report documents will not print. • Check the Received Settings in the Fax features. The received data is set to print a paper loaded in the non-use tray. • Refer to Receive Settings on page 149. Fault Codes When a fault occurs, the screen displays a message on how to clear the fault. Some faults indicate customer maintenance, while others require the attention of the Key Operator. The following table represents some of the fault codes and their corresponding corrective actions. These may display in the [Error Information] available in the Machine Status mode. Code 00xxxx Description and Corrective Action Reload and send the document again or the remote machine sent a polling request when it should have sent a document. Ask the other party to set the document on their machine and send it to your machine. Xerox CopyCentre/WorkCentre 118 User Guide 185