Brother International Innov-is XJ1 Operation Manual - Page 180

TROUBLESHOOTING b Using the included of each +, in order touch pen, lightly from 1 to 13. touch the center TROUBLESHOOTING If the machine stops operating correctly, check the following possible problems before requesting service. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at " http://s.brother/cpeaa/ ". If the problem persists, contact your authorized Brother dealer or the nearest Brother authorized service center. Note • Only use the included touch pen to touch the screen. Do not use a mechanical pencil, pin, or other sharp object. Do not press too hard on the screen. Otherwise, damage may result. c Turn the main power to OFF, then turn it back to ON. Note • If you finish the screen adjustment and the screen still does not respond, or if you cannot do the adjustment, contact your authorized Brother dealer. Frequent Troubleshooting Topics Detailed causes and remedies for common troubleshooting topics are described below. Be sure to refer to this before contacting your authorized Brother dealer. ■ Upper Thread is Too Tight ■ Tangled Thread on Wrong Side of Fabric page 17 8 page 17 9 ■ Incorrect Thread Tension ■ Fabric is Caught in the Machine and Cannot Be Removed page 17 9 page 18 0 ■ Untangling Thread from beneath the page 18 Bobbin Winder Seat 2 Upper Thread is Too Tight ■ Symptom * The upper thread appears as a single continuous line. * The bobbin thread is visible from the right side of the fabric. (Refer to the illustration below.) * The upper thread has tightened up, and comes out when pulled. * The upper thread has tightened up, and wrinkles appear in the fabric. * The upper thread tension is tight, and the results do not change even after the thread tension is adjusted. c a b d e 1 Wrong side of fabric 2 Bobbin thread visible from right side of fabric 3 Upper thread 4 Right side of fabric 5 Bobbin thread 178