Canon PIXMA MP830 User's Guide - Page 187
Cannot Receive Faxes Automatically, Machine Does Not Switch Automatically between Voice and Fax
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Cause Action Ink is running low or ink has run out. Received faxes are stored in memory and not printed if the ink is running low or has run out. Replace the ink tank (see "Replacing an Ink Tank" on page 142) and print the fax from memory. (See "Printing or Deleting a Document in Memory" on page 114.) Note Faxes received in the fax mode start printing automatically after the ink tank is replaced. *1 LGL may not be available depending on the country of purchase. Cannot Receive Faxes Automatically Cause The receive mode displayed on the bottom left of the LCD is not , , , *1, or . Action If the receive mode is , you cannot receive faxes unless you pick up the handset and either press [Color] or [Black], or dial the remote receiving ID. If you want to receive faxes automatically, which means not having to do anything when you are sent a fax, set the receive mode to , , , *1, or . See "Receive Modes" on page 119. If the receive mode is , connect an answering machine to the machine and check that a message plays back when the answering machine answers. *1 This setting is only available in US and Canada. Machine Does Not Switch Automatically between Voice and Fax Calls Cause The receive mode displayed on the bottom left of the LCD is not , , *1, or . Action There will be no automatic switching between voice and fax calls unless the receive mode is set to , , *1, or . If the receive mode is , connect an answering machine to the machine and check that a message plays back when the answering machine answers. *1 This setting is only available in US and Canada. Quality of Received Fax is Poor Cause is set to . The sender's original document or fax machine is dirty. ECM sending/receiving is not enabled although the line/ connection is poor. Action Set to . See "ECM RX" on page 139. The image quality of the fax is mainly determined by the sender's fax machine. Contact the sender and check whether the scanning area of his/ her fax machine is not dirty. z On your machine, set to . (See "ECM RX" on page 139.) z Contact the sender and check that his/her machine is set to enable ECM sending. z If the sender's or receiver's fax is not ECM-compatible, the fax will be sent/received in the standard mode z Reduce the reception start speed. See "RX start speed" on page 140. Chapter 11 Troubleshooting 185