Canon PIXMA MP830 User's Guide - Page 189

„ Cannot Send a Fax Clearly Cause Action The document is not loaded correctly, or the Platen Glass or the inner side of the Document Cover is dirty. z Remove the document, then reload it on the Platen Glass or in the ADF. See "Loading Documents to Copy, Fax, or Scan" on page 19. z Clean the Platen Glass or the ADF and reload the document. See "Cleaning Your Machine" on page 154. The image quality setting or the On the LCD, set an image quality suitable and a scan contrast suitable for scan contrast setting is not suitable the document. See "Before Sending Faxes" on page 106. for the document. The document is not loaded with the When loading the document on the Platen Glass, the side to be scanned side to be scanned face down. should be face down. When loading in the ADF, the side to be scanned should be face up. You are scanning thick (max. 3/4 in./ Press on the Document Cover with your hand when scanning. 20 mm) or curled documents. „ Repeated Errors Occur When You Send a Fax Cause The telephone line condition or the connection is poor. Action Reduce the transmission start speed. See "TX start speed" on page 139. If there is a poor line or connection, reducing the transmission start speed may correct the error. Telephone Problems „ Cannot Dial Cause The telephone line is not correctly connected. The telephone line type is not set correctly. Action Check that the telephone line is connected correctly. Refer to the Easy Setup Instructions. Check the telephone line type setting and change it as necessary. See "Setting the Telephone Line Type" on page 81. „ Telephone Disconnects During a Call Cause Action The power cord, the telephone line, or the telephone (or another external device such as an answering machine or a computer modem) is not connected securely. Check that the power cord, the telephone line, and the telephone (or another external device such as an answering machine or a computer modem) are connected securely. Chapter 11 Troubleshooting 187