Canon PIXMA MP830 User's Guide - Page 188

„ Repeated Errors Occur When You Receive a Fax Cause The telephone line condition or the connection is poor. Action Reduce the reception start speed. See "RX start speed" on page 140. If there is a poor line or connection, reducing the reception start speed may correct the error. The sender's fax machine is not operating normally. Contact the sender and check whether his/her fax machine is operating normally. Problems Sending Faxes „ Cannot Send a Fax Cause The machine is not on. The In Use/Memory Lamp is flashing. Action z You cannot send faxes if the power is turned off. Press [ON/OFF] to turn the power on. z After a power failure or disconnecting of the power cord, press [ON/ OFF] to turn the power on. Another document is being sent from memory. Wait until the machine finishes sending it. The telephone line is connected to the External Device Jack. Reconnect to the Telephone Line Jack. Refer to the Easy Setup Instructions. If you still cannot send a fax, there is a problem with the telephone line. Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter. The telephone line type is not set correctly. If the telephone line type is not set correctly, you will not be able to send faxes, but will still be able to receive them. In this case, check the telephone line type setting and change it as necessary. See "Setting the Telephone Line Type" on page 81. is set to . Resend the fax after a while. If you still cannot send the fax, set to . The fax number is not correctly registered in a speed dial. Make sure that the fax number is correctly registered when speed dialing. See "Registering One-Touch Speed Dialing" on page 86. There was an error during transmission. Cannot hear the dial tone. z Check the LCD for an error message. See "An Error Message is Displayed on the LCD" on page 161. z Print the Activity report and check for an error. See "Printing the Activity Report Manually" on page 105. Check that the telephone line is connected correctly to the proper jack. If so, then there is a problem with your telephone line. Contact your telephone line provider. The document is not loaded properly. Remove the document then reload it on the Platen Glass or ADF. See "Loading Documents to Copy, Fax, or Scan" on page 19. A fax destination is displayed on the Another document is being sent from memory. Wait until the machine LCD. finishes sending it. There was a printer error. Resolve the printer error. If you are out of paper, set the paper. If you are in a hurry, you can send the fax before resolving the printer error by pressing [Stop/Reset]. In this case, be sure to press [FAX] to print the faxes stored in memory once the transmission is complete. 186 Troubleshooting Chapter 11