Canon PIXMA MP830 User's Guide - Page 197

Error No.: 2001 is Displayed, Error No.: 2500 is Displayed, For Windows Users

Page 197 highlights

„ Error No.: 2001 is Displayed Cause A specified period of time has elapsed without receiving a response from the digital camera./ The digital camera or digital video camcorder connected is not compatible with this machine. Action Disconnect the camera cable and reconnect it. Depending on the model or brand of your device, you may have to select a print mode compliant with PictBridge before connecting the device. You may also have to turn on the device or select Play mode manually after connecting the device to the machine. Unplug the connecting cable and clear the error. Perform necessary operations for connection referring to the instruction manual supplied with the PictBridge compliant device, and then connect the cable again. If the error is still unresolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this machine. Use a digital camera or digital video camcorder compatible with this machine. „ Error No.: 2500 is Displayed Cause Auto head align has failed. Action See "Auto head align has failed." on page 163. „ For Windows Users Cause The [Instructions] button is not displayed on the printer driver screen. Scan Guide is not displayed. Action The [Instructions] on the printer driver screen is not displayed if the onscreen manuals (instruction manuals) are not installed. Set the "Setup CDROM" in your computer and install the on-screen manuals (instruction manuals). Note The [Instructions] is displayed only on [Main] and [Maintenance] tabs. The button for displaying the scanner driver operating instruction is grayed out when the on-screen manuals (instruction manuals) are not installed. Set the "Setup CD-ROM" in your computer and install the onscreen manuals (instruction manuals). Chapter 11 Troubleshooting 195

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Chapter 11
195
Troubleshooting
Error No.: 2001 is Displayed
Error No.: 2500 is Displayed
For Windows Users
Cause
Action
A specified period of time has
elapsed without receiving a
response from the digital camera./
The digital camera or digital video
camcorder connected is not
compatible with this machine.
Disconnect the camera cable and reconnect it.
Depending on the model or brand of your device, you may have to select a
print mode compliant with PictBridge before connecting the device.
You may also have to turn on the device or select Play mode manually
after connecting the device to the machine. Unplug the connecting cable
and clear the error. Perform necessary operations for connection referring
to the instruction manual supplied with the PictBridge compliant device,
and then connect the cable again.
If the error is still unresolved, there is a possibility that you are using a
digital camera or digital video camcorder that is not supported by this
machine. Use a digital camera or digital video camcorder compatible with
this machine.
Cause
Action
Auto head align has failed.
See
“Auto head align has failed.” on page 163
.
Cause
Action
The [Instructions] button is not
displayed on the printer driver
screen.
The [Instructions] on the printer driver screen is not displayed if the on-
screen manuals (instruction manuals) are not installed. Set the “Setup CD-
ROM” in your computer and install the on-screen manuals (instruction
manuals).
Note
The [Instructions] is displayed only on [Main] and [Maintenance] tabs.
Scan Guide is not displayed.
The
button for displaying the scanner driver operating instruction is
grayed out when the on-screen manuals (instruction manuals) are not
installed. Set the “Setup CD-ROM” in your computer and install the on-
screen manuals (instruction manuals).