Canon VIXIA HF R600 Instruction Manual - Page 269

Unable to obtain a global IP address., Wi-Fi authentication unsuccessful, in the camcorder.

Page 269 highlights

Trouble? Unable to obtain a global IP address. - The access point to which the camcorder is connected has not been assigned a global IP address. Check the WAN settings of the broadband router to see if a global IP address has been assigned. - Several wireless routers are connected to the same home network. Leave only one wireless router to serve as the access point. Unable to obtain an IP address - If you are not using a DHCP server, connect using the [Manual Setup] option and enter the IP address using the [Manual] option (A 206). - Turn on the DHCP server. If it is already on, make sure it is functioning properly. - Make sure the address range for the DHCP server is sufficient. - If you are not using a DNS server, set the DNS address to [0.0.0.0]. - Set the DNS server's IP address in the camcorder. - Turn on the DNS server. If it is already on, make sure it is functioning properly. - Make sure that the DNS server's IP address and the name for that address are correctly configured. - If you are using a wireless gateway router, make sure all of the devices in the network, including the camcorder, are configured with the correct gateway address. Wi-Fi authentication unsuccessful - Make sure the camcorder and access point are using the same authentication/encryption method and encryption key. - If the access point is using MAC address filtering, enter the camcorder's MAC address in the access point's configuration screen. 269

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269
Trouble?
Unable to obtain a global IP address.
-
The acce
ss
point to which the camcorder i
s
connected ha
s
not
been a
ss
igned a global IP addre
ss
. Chec
k
the WAN
s
etting
s
of the
broadband router to
s
ee if a global IP addre
ss
ha
s
been a
ss
igned.
-
S
everal wirele
ss
router
s
are connected to the
s
ame home net-
wor
k
. Leave only one wirele
ss
router to
s
erve a
s
the acce
ss
point.
Unable to obtain an IP address
-
If you are not u
s
ing a DHCP
s
erver, connect u
s
ing the [Manual
S
etup] option and enter the IP addre
ss
u
s
ing the [Manual] option
(
A
206).
-
Turn on the DHCP
s
erver. If it i
s
already on, ma
k
e
s
ure it i
s
func-
tioning properly.
- Ma
k
e
s
ure the addre
ss
range for the DHCP
s
erver i
s
s
ufficient.
-
If you are not u
s
ing a DN
S
s
erver,
s
et the DN
S
addre
ss
to
[0.0.0.0].
-
S
et the DN
S
s
erver’
s
IP addre
ss
in the camcorder.
-
Turn on the DN
S
s
erver. If it i
s
already on, ma
k
e
s
ure it i
s
function-
ing properly.
- Ma
k
e
s
ure that the DN
S
s
erver’
s
IP addre
ss
and the name for that
addre
ss
are correctly configured.
-
If you are u
s
ing a wirele
ss
gateway router, ma
k
e
s
ure all of the
device
s
in the networ
k
, including the camcorder, are configured
with the correct gateway addre
ss
.
Wi-Fi authentication unsuccessful
- Ma
k
e
s
ure the camcorder and acce
ss
point are u
s
ing the
s
ame
authentication/encryption method and encryption
k
ey.
-
If the acce
ss
point i
s
u
s
ing MAC addre
ss
filtering, enter the cam-
corder’
s
MAC addre
ss
in the acce
ss
point’
s
configuration
s
creen.