Cisco SGE2000 Configuration Guide - Page 132

show interface, GigabitEthernet, counters, SCE 2000, WARNING Status

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Troubleshooting Overview Chapter 8 Troubleshooting • GBE link is up but not receiving from peer (GBE link is lit, but Rx LED is not flashing) Table 8-7 Troubleshooting the Link Interface Subsystem Symptom Diagnostic Action • Link is down. CLI command: (LINK LED not lit) • show interface • Status is GigabitEthernet WARNING (Status 0/# counters LED is flashing orange) • Output counters not incrementing. Possible Cause Connector is not connected to the platform or to the network. GBE cable is broken. CLI commands: show interface GigabitEthernet 0/# counters Auto-negotiation may be incorrectly configured. Check output of this command for: "In good unicast packet" and "Out unicast packet". These counters should be constantly incrementing. • GBE link is up CLI commands: (GBE interface link LED is continuous green and GBE interface Tx LED is • show interface GigabitEthernet 0/# counters flashing) Check output of this command for: "Out • Peer does not unicast packet". This receive traffic from counter should be SCE 2000 constantly incrementing. Auto-negotiation is disabled at the SCE 2000 but enabled at peer. show interface GigabitEthernet 0/# Possible Solution Reconnect the cable to the GBE port and to network. Reconnect / replace the cable to the GBE port. If GBE counters are incrementing, this indicates LED problem. Contact customer support. Check Cabling the Line Ports and Completing the Installation configurati on in the SCE 2000 and in peer. Check configuration in the SCE 2000 and in peer. 8-12 Cisco SCE 2000 4xGBE Installation and Configuration Guide OL-7824-06

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8-12
Cisco SCE 2000 4xGBE Installation and Configuration Guide
OL-7824-06
Chapter 8
Troubleshooting
Troubleshooting Overview
•
GBE link is up but not receiving from peer (GBE link is lit, but Rx LED is not flashing)
Table 8-7
Troubleshooting the Link Interface
Subsystem
Symptom
Diagnostic Action
Possible Cause
Possible Solution
•
Link is down.
(LINK LED not lit)
•
Status is
WARNING (Status
LED is flashing
orange)
•
Output counters not
incrementing.
CLI command:
•
show interface
GigabitEthernet
0/#
counters
Connector is not
connected to the
platform or to the
network.
Reconnect the cable to
the GBE port and to
network.
GBE cable is broken.
Reconnect / replace the
cable to the GBE port.
If GBE counters are
incrementing, this
indicates LED problem.
Contact customer
support.
CLI commands:
show interface
GigabitEthernet 0/#
counters
Check output of this
command for: “In good
unicast packet” and
“Out unicast packet”.
These counters should
be constantly
incrementing.
Auto-negotiation may
be incorrectly
configured.
Check
Cabling the Line
Ports and Completing
the
Installation
configurati
on in the
SCE 2000
and
in peer.
•
GBE link is up
(GBE interface link
LED is continuous
green and GBE
interface Tx LED is
flashing)
•
Peer does not
receive traffic from
SCE 2000
CLI commands:
•
show interface
GigabitEthernet
0/#
counters
Check output of this
command for: “Out
unicast packet”. This
counter should be
constantly
incrementing.
show interface
GigabitEthernet
0/#
Auto-negotiation is
disabled at the
SCE
2000
but enabled at
peer.
Check configuration in
the
SCE 2000
and in
peer.