Epson ES-300C User Manual - TWAIN 32 - Page 56

Troubleshooting 6-3, The EPSON Scanning Utilities do not start.

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Your scanned image may be too big. Reset your system and reduce the size of the scanned image. The EPSON Scanning Utilities do not start. Make sure you are using a system with the minimum requirements for the EPSON Scanning Utilities. See the Introduction in this manual. Check that the system requirements are correct for your application software and that your software supports your scanner model. Be sure that you have correctly installed and set up your application software. See if your computer has enough memory to run your software. If you are running other software at the same time, using RAM resident programs, or have many device drivers installed, the computer may not have enough memory left to run the software. See the section on memory allocation in your computer manual. The scanner does not start scanning. See that the scanner's READY light is on. Make sure that you have selected the correct interface port and settings with your software. Also make sure the interface board on your computer is properly installed. If you are connecting the scanner with the SCSI interface, see that the terminator and SCSI ID are correctly set up. If you have other expansion cards in your computer, see that they are not set at the same interrupt level as the interface card for your scanner. See your computer manual and interface card manual. Troubleshooting 6-3

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Your scanned image may be too big. Reset your system and
reduce the size of the scanned image.
The EPSON Scanning Utilities do not start.
Make sure you are using a system with the minimum
requirements for the EPSON Scanning Utilities. See the
Introduction in this manual.
Check that the system requirements are correct for your
application software and that your software supports your
scanner model.
Be sure that you have correctly installed and set up your
application software.
See if your computer has enough memory to run your
software. If you are running other software at the same time,
using RAM resident programs, or have many device drivers
installed, the computer may not have enough memory left to
run the software. See the section on memory allocation in your
computer manual.
The scanner does not start scanning.
See that the scanner s
READY
light is on.
Make sure that you have selected the correct interface port and
settings with your software. Also make sure the interface board
on your computer is properly installed.
If you are connecting the scanner with the SCSI interface, see
that the terminator and SCSI ID are correctly set up.
If you have other expansion cards in your computer, see that
they are not set at the same interrupt level as the interface card
for your scanner. See your computer manual and interface card
manual.
Troubleshooting 6-3