Epson Perfection 1200U Scanner Basics - Page 98

Where To Get Help, EPSON Technical Support - software download

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Where To Get Help EPSON Technical Support EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day. The following tables list the contact information: Electronic support services Service World Wide Web EPSON Internet FTP Site EPSON Forum on CompuServe® Access From the Internet, you can reach EPSON’s Home Page at http://www.epson.com. If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password. Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum. For a free introductory CompuServe membership, call (800) 848-8199 and ask for representative #529. Automated telephone services Service EPSON SoundAdviceSM EPSON FaxAdviceTM EPSON Referral Service Access For pre-recorded answers to commonly asked questions about EPSON products 24 hours a day, seven days a week, call (800) 922-8911. Access EPSON’s technical information library by calling (800) 922-8911. You must provide a return fax number to use this service. For the location of your nearest Authorized EPSON Reseller or Customer Care Center, call (800) 922-8911. 91

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Where To Get Help
EPSON Technical Support
EPSON provides technical assistance through electronic support services and
automated telephone services 24 hours a day. The following tables list the contact
information:
Electronic support services
Service
Access
World Wide Web
From the Internet, you can reach EPSON±s Home Page at
.
EPSON Internet FTP
Site
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
ftp.epson.com
with the user name
anonymous
and your
e-mail address as the password.
EPSON Forum on
CompuServe
Members of CompuServe can type
GO EPSON
at the menu
prompt to reach the Epson America Forum. For a free
introductory CompuServe membership, call (800) 848-8199
and ask for representative #529.
Automated telephone services
Service
Access
EPSON
SoundAdvice
SM
For pre-recorded answers to commonly asked questions about
EPSON products 24 hours a day, seven days a week, call
(800) 922-8911.
EPSON FaxAdvice
TM
Access EPSON±s technical information library by calling
(800) 922-8911
. You must provide a return fax number to use
this service.
EPSON Referral
Service
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call
(800) 922-8911
.