HP 5100 Service Manual - Page 195

Note Printer messages The following table explains messages that might appear on the printer control panel. If the message requesting that you load a tray persists, and you know that the tray is not empty, or if a message indicates that a previous print job is still in the printer's memory, press [GO] to print the job or press [CANCEL JOB] to clear the job from the printer's memory. Not all messages are described; some are self-explanatory. Some printer messages are affected by the auto-continue and clearable warning settings from the printer control panel configuration menu. If CLEARABLE WARNING=JOB is set on the control panel, warning messages appear on the control panel until the end of the job from which they were generated. If CLEARABLE WARNING=ON is set, warning messages appear on the control panel until [GO] is pressed. If an error occurs that prevents a print job from printing and AUTO CONTINUE=ON is set, the printer goes offline for 10 seconds before it returns online. If AUTO CONTINUE=OFF is set, the message appears until [GO] is pressed. Table 32. Printer messages Message Explanation or recommended action ACCESS DENIED MENUS LOCKED The printer control panel function you are trying to use has been locked to prevent unauthorized access. See the network administrator. BAD DUPLEXER CONNECTION The duplexer is not connected correctly. Reinstall the duplexer. CHECK INPUT DEVICE The optional input tray cannot feed paper to the printer because a door or paper alternates with guide is open, or the paper path is blocked. PAPER PATH OPEN Check the doors, trays, and paper guides. PLEASE CLOSE IT CHECKING PAPER PATH The engine has activated its rollers to check for possible paper jams. CHOSEN LANGUAGE NOT A print job requested a printer language that does not exist in the printer. The job AVAILABLE will not print and will be cleared from memory. Print the job using a driver for a different printer language, or add the requested language to the printer, if it is available. Note: PostScript is not available for the HP LaserJet 5100Le printer. Press [GO] to continue. CLOSE TOP COVER The top cover is open and must be closed in order for printing to continue. DISK DEVICE FAILURE The EIO disk had a critical failure and can no longer be used. Remove the EIO disk and replace it with a new one. DISK FILE The requested operation could not be performed. You might have attempted an OPERATION FAILED illegal operation, such as trying to download a file to a nonexistent directory. DISK FILE SYSTEM IS FULL Delete files from the EIO disk and then try again, or add a flash DIMM. Download or delete files from HP Jetdirect, and download or delete fonts. (See the printer software help for more information.) DISK IS WRITE PROTECTED The EIO disk is protected, and no new files can be written to it. Disable the write protection through HP Jetdirect. EIO n NOT FUNCTIONAL The EIO network card is not working correctly. Reseat the EIO accessory. If the message continues, replace it with a new EIO accessory. Q1860-90918 Chapter 7 Troubleshooting 193