HP 5100 Service Manual - Page 197

Q1860-90918 Table 32. Printer messages Message Explanation or recommended action MEMORY SETTINGS CHANGED The printer changed its memory settings because it did not have enough memory to use the previous settings for I/O buffering and resource saving. This usually occurs after memory is removed from the printer, a duplexer is added, or a printer language is added. You might want to change memory settings for I/O buffering and resource saving (although default settings are usually best) or add more memory to the printer (see page 107). MEMORY SHORTAGE JOB The printer did not have enough free memory to print the entire job. The remainder CLEARED of the job will not print and will be cleared from memory. Press [GO] to continue. Change the resource saving setting from the printer control panel (see page 53) or add more memory to the printer (see page 107). MEMORY SHORTAGE PAGE SIMPLIFIED The printer had to compress the job in order to fit it in available memory. Some data loss might have occurred. Press [GO] to continue. You might want to add more memory to the printer (see page 107). MOPY PAGE TOO COMPLEX alternates with PRESS GO TO CONTINUE The data (dense text, rules, raster or vector graphics) sent to the printer was too complex. Press [GO] to print the transferred data. (Some data might be lost.) If this message appears often, simplify the print job. OFFLINE Press [GO] to place the printer online. OUTPUT BIN FULL The output bin is full and needs to be emptied. PERFORM PRINTER MAINTENANCE Hewlett-Packard recommends that only HP-authorized service technicians perform service on the printer. However, you can perform most routine maintenance. When the PERFORM PRINTER MAINTENANCE message appears on the control panel, you need to purchase a printer maintenance kit and install the new parts. RAM DISK DEVICE FAILURE The RAM disk had a critical failure and can no longer be used. Turn the printer off, and then turn the printer on to clear the message. RAM DISK FILE The requested operation could not be performed. You might have attempted an OPERATION FAILED illegal operation, such as trying to download a file to a non-existent directory. RAM DISK FILE SYSTEM IS FULL Delete files and then try again to print, or turn the printer off and then turn the printer back on to delete all files. (Use HP Jetdirect to delete the files, or user another software utility. See the software help for more information.) If the message persists, increase the amount of RAM installed in the printer and the size of the RAM disk. Change the RAM disk size from the printer control panel configuration menu (see page 53). RESEND UPGRADE An error exists in the printer's flash firmware. Resend a valid firmware image. TRAY x EMPTY Load the empty tray (x) to clear the message. If you do not load the specified tray, the printer continues to print from the next available tray, and the message continues to appear. TRAY x LOAD [TYPE] Load the requested print media into the specified tray (x). [SIZE] Make sure that the trays are correctly adjusted for size. The size that is shown on the front of the paper tray must match the size of the print media loaded in the tray. The tray type settings (and the size for Tray 1) must be set at the printer control panel (see page 48). If you are trying to print A4- or letter-sized paper and this message appears, make sure that the default paper size is set correctly from printers control panel printing menu. Press [GO] to print from the next available tray. Press [-VALUE+] to scroll through the available types and sizes. Press [SELECT] to accept an alternative type or size. Chapter 7 Troubleshooting 195