HP 5100 Service Manual - Page 69

Note CAUTION Note Using the printer cleaning page If toner specks appear on the front or back side of your print jobs, use the following procedure to print a cleaning page. On the printer control panel, do the following: 1 Press [MENU] until PRINT QUALITY MENU appears. 2 Press [ITEM] until CREATE CLEANING PAGE appears. 3 Press [SELECT] to create the cleaning page. 4 Follow the instructions on the cleaning page to complete the cleaning process. In order for the cleaning page to work properly, print the page on copier-grade paper (not bond or rough paper). You might need to create and process a cleaning page more than once. When toner has been cleaned from inside the printer, shiny black spots appear on the page's black strip. If white spots appear on the black strip, create a cleaning page again. To ensure good print quality with certain types of paper, use the cleaning page every time the toner cartridge is replaced. If the cleaning page is needed frequently, try a different type of paper. Cleaning spilled toner Defective toner cartridges can develop leaks. Also, after a paper jam has occurred, some toner might remain on the rollers and guides inside the printer. The pages that print immediately after the jam can pick up this toner. Do not touch the transfer roller with the damp cloth or with your fingers. Do not use a vacuum cleaner to clean spilled toner unless it is equipped with a microfine particle filter that is specifically designed for use with toner. Clean spilled toner using a cloth dampened with cold water. Q1860-90918 Chapter 4 Printer maintenance 67