HP 5100 Service Manual - Page 29

Note Guidelines for using paper For best results, use conventional 75-g/m2 (20-lb) paper. Make sure the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. Some paper causes print-quality problems, jamming, or damage to the printer. For more specific information, see "Image defects" on page 209. Table 10. Media issues Symptom Problem with paper Solution Poor print quality or toner adhesion. Problems with feeding. Too moist, too rough, too smooth, or embossed; faulty paper lot. Try another kind of paper, between 100 and 250 Sheffield, and with 4% to 6% moisture content. Dropouts, jamming, curl. Stored improperly. Store paper flat in its moisture-proof wrapping. Open the rear output bin. Increased gray background shading. Too heavy. Use lighter paper. Open the rear output bin. Excessive curl. Problems with feeding. Too moist, wrong grain direction, Open the rear output bin. or short-grain construction. Use long-grain paper. Set FUSER MODE=LOW. Jamming, damage to the printer. Cutouts or perforations. Do not use paper with cutouts or perforations. Problems with feeding. Ragged edges. Use higher quality paper. Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer's temperature (200° C or 392° F for 0.1 second). Q1860-90918 Chapter 1 Printer description 27