HP LH4r HP Netserver LP 1000r User Guide - Page 108
Error Messages
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Chapter 12 Troubleshooting 5. If the Netserver will not complete the boot process: a. Check the heatsinks on the processors for good contact. b. Consult the troubleshooting steps in the section "Hardware Problems" later in this chapter. c. If you get an error message or beep code, refer to the following section "Error Messages." d. Clear the CMOS memory and reboot. Refer to "Clearing the CMOS Configuration" later in this chapter. 6. If you have completed a boot of the Netserver successfully, reinstall the third-party options one at a time, checking the Netserver after installing each option. Error Messages There are three kinds of error messages. Two message types appear on screen during the POST process and include text messages or alpha-numeric code. The third type is not a visual message, but an audible message (beep codes). Any one of these three types of error messages could point to a problem, which might prevent the Netserver from completing the boot process. The three types are describe in the following bulleted list. • Text error messages (reverse video) - These text messages display in black text on white background and can provide more information on screen. Press the [Enter] key to see a definition of the message and what action to take to remedy the problem. A sample of these messages appear in Table 12-1. • Power-on self test (POST) codes - These codes display in normal video (white text on black background) and may be a text message or an alpha numeric code. If an error with a text message occurs during the POST, details of the error are displayed. Follow the instructions on the screen. If an alpha-numeric code appears, refer to the codes listed in the HP Netserver LP 1000r Service Manual. • Beep Codes - These are series of audible beeps, which occur during the boot process before the video display can initialize allowing the visual messages of the POST routines to appear. If you hear a series of audible beeps before the video appears on screen, refer to the beep codes listed in the HP Netserver LP 1000r Service Manual. 102