HP LH4r HP Netserver LP 1000r User Guide - Page 111

Message, Corrective Action

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Chapter 12 Troubleshooting Table 12-1. POST Error Messages Message Corrective Action Operating system not found • Verify the desired boot drive has power and its SCSI cable connected. • Verify the SCSI cable is securely plugged into the SCSI connector on the system board. • Verify the boot device is enabled in the Setup Utility under the Security menu. • Verify the boot device has an operating system installed. Keyboard error (The LP 1000r will complete the boot process without a keyboard connected.) Mouse error (The LP 1000r will complete the boot process without a mouse connected.) If no message appears (screen is blank) If the problem persists, contact your HP support organization. • Verify the keyboard is connected to the correct connector (not the mouse connector) at the rear of the Netserver. • Verify the connector is pushed completely. If the problem persists, replace the keyboard or contact your HP support organization. • Verify the mouse is connected to the correct connector (not the keyboard connector) at the rear of the Netserver. • Verify the connector is pushed completely. If the problem persists, replace the mouse or contact your HP support organization. • If no text or messages appear listen for the beep codes. Refer to the beep codes listed in the HP Netserver LP 1000r Service Manual. • If no message appears but the Netserver stops after POST, verify the DIMMs are correctly installed. • If you suspect the BIOS is corrupted, refer to "Clearing the CMOS Configuration," and restart the Netserver. If a configuration error occurs If a Netserver configuration error is reported during the startup routine, clear the CMOS memory as described under "Clearing the CMOS Configuration," and restart the Netserver. 105

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Chapter 12
Troubleshooting
105
Table 12-1. POST Error Messages
Message
Corrective Action
Operating
system not found
•
Verify the desired boot drive has power and its
SCSI cable connected.
•
Verify the SCSI cable is securely plugged into the
SCSI connector on the system board.
•
Verify the boot device is enabled in the Setup
Utility under the Security menu.
•
Verify the boot device has an operating system
installed.
If the problem persists, contact your HP support
organization.
Keyboard error
(The LP 1000r
will complete the
boot process
without a
keyboard
connected.)
•
Verify the keyboard is connected to the correct
connector (not the mouse connector) at the rear of
the Netserver.
•
Verify the connector is pushed completely.
If the problem persists, replace the keyboard or
contact your HP support organization.
Mouse error
(The LP 1000r
will complete the
boot process
without a mouse
connected.)
•
Verify the mouse is connected to the correct
connector (not the keyboard connector) at the rear
of the Netserver.
•
Verify the connector is pushed completely.
If the problem persists, replace the mouse or
contact your HP support organization.
If no message
appears
(screen is
blank)
•
If no text or messages appear listen for the beep
codes. Refer to the beep codes listed in the
HP
Netserver LP 1000r Service Manual.
•
If no message appears but the Netserver stops after
POST, verify the DIMMs are correctly installed.
•
If you suspect the BIOS is corrupted, refer to
"Clearing the CMOS Configuration," and restart
the Netserver.
If a config-
uration error
occurs
If a Netserver configuration error is reported during the
startup routine, clear the CMOS memory as described
under "Clearing the CMOS Configuration," and restart
the Netserver.