HP LH4r HP Netserver LP 1000r User Guide - Page 114

Hardware Problems

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Chapter 12 Troubleshooting Resetting a Lost Password If you have forgotten the Power-on password, you can reset it using the configuration switch on the system board. NOTE If you have forgotten the Power-on password, your Netserver will function normally, but you will not be able to access the configuration settings in the Setup Utility or complete the boot process if you reboot the Netserver. 1. Turn off power to the HP Netserver. 2. Remove the cover. 3. Move switch 3 in the configuration switch on the system board (labeled "Clear Password") to the ON position. See Figures 12-1 and 12-2. 4. Turn on power to the Netserver and allow it to complete its startup routine. The old password will be erased. 5. Turn off power to the Netserver. 6. Return switch 3 on the system board to the OFF position. 7. Replace the Netserver cover. 8. Turn on power to the Netserver and allow it to begin its startup routine. 9. If you wish to set a password again, press to start the Setup Utility. 10. Set the new password. 11. Choose the Exit option and save the changes to save the new password. Hardware Problems This section describes what to do if you have problems with your monitor, mass storage devices, printer, accessory boards, keyboard, or mouse. Monitor Does Not Work NOTE If the Netserver has a large amount of memory installed, it may take 30 seconds for the first screen to display. 108

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Chapter 12
Troubleshooting
108
Resetting a Lost Password
If you have forgotten the Power-on password, you can reset it using the
configuration switch on the system board.
NOTE
If you have forgotten the Power-on password, your Netserver
will function normally, but you will not be able to access the
configuration settings in the Setup Utility or complete the boot
process if you reboot the Netserver.
1.
Turn off power to the HP Netserver.
2.
Remove the cover.
3.
Move switch 3 in the configuration switch on the system board (labeled
"Clear Password") to the ON position. See Figures 12-1 and 12-2.
4.
Turn on power to the Netserver and allow it to complete its startup routine.
The old password will be erased.
5.
Turn off power to the Netserver.
6.
Return switch 3 on the system board to the OFF position.
7.
Replace the Netserver cover.
8.
Turn on power to the Netserver and allow it to begin its startup routine.
9.
If you wish to set a password again, press <F2> to start the Setup Utility.
10.
Set the new password.
11.
Choose the Exit option and save the changes to save the new password.
Hardware Problems
This section describes what to do if you have problems with your monitor, mass
storage devices, printer, accessory boards, keyboard, or mouse.
Monitor Does Not Work
NOTE
If the Netserver has a large amount of memory installed, it may
take 30 seconds for the first screen to display.