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Power-on self-test (POST) messages, POST Messages

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POST Messages Power-on self-test (POST) messages If you receive an error message during the power-on self-test (POST), completing the steps outlined in this section might enable you to resolve the problem. Note: If you have just added, removed, or changed the location of a device and you receive an error message, you must reconfigure your server. Follow the procedure described in "Using the Configuration/Setup Utility program" on page 39. If the procedure in "Using the Configuration/Setup Utility program" on page 39 does not eliminate the error message, then proceed with the following instructions. 1. Write down all error code numbers and descriptions that appear on the screen as you start your server. (Note that a single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time that you turn on your server.) 2. If you have set a power-on password and have the password prompt set to On or Dual, a password prompt appears. If you have set both power-on and administrator passwords, you can type either of the passwords at the password prompt. However, if you think you might need to change any settings in the Configuration/Setup Utility program, you must type your administrator password at the password prompt. If you type your power-on password, you will be able to view the error codes and error code descriptions that are displayed on the POST Startup Errors screen; you will also be able to view limited information in the Configuration/Setup Utility program. However, you will not be able to change any settings. 3. In the case of most errors, the Configuration/Setup Utility program starts automatically so that you can attempt to identify and correct the problem. When the Configuration/Setup Utility program starts, a screen titled POST Startup Errors appears. (Note that the POST Startup Errors screen does not appear immediately. You must wait approximately one minute.) If the POST Startup Errors screen does not appear, proceed to step 6 on page 168. Chapter 5. Solving problems 165

Section	Page
Tables	9
Caution and danger statements	11
Instruções de Cuidado e Perigo (Português do Brasil)	11
Sikkerhedsforskrifter mærket Pas på! og Fare! (dansk)	13
Turvaohjeet (suomi)	14
Consignes Attention et Danger (Français)	14
Sicherheitshinweise (Deutsch)	15
Avvisi di attenzione e di pericolo (Italiano)	16
Veiligheidsinstructies (Nederlands)	18
Advarsels- og faremerknader (norsk)	19
Notas de Cuidado e de Perigo (Português)	20
Declaraciones sobre precauciones y peligros (español)	22
Varningsmeddelanden (Svenska)	22
Safety information	25
Lithium battery notice	27
Laser compliance statements	28
About this book	31
How this book is organized	31
Notices used in this book	32
Related publications	33
Chapter 1. Introducing your Netfinity 3000 server	35
Features at a glance	37
What your IBM Netfinity 3000 server offers	38
Reliability, availability, and serviceability features	41
Controls and indicators	42
Input/output connectors	45
Internal view	49
External view	50
Chapter 2. Getting started	51
Questions or problems?	53
Arranging your workspace	54
Using the stabilizing feet	57
Cabling the server	58
Starting the server	60
Using the CD-ROM drive	64
Chapter 3. Configuring your server	67
Configuration overview	68
The Configuration/Setup Utility program	70
Using the Configuration/Setup Utility program	73
Resolving configuration conflicts	91
Configuring the Ethernet controller	93
Using the SCSISelect Utility program	96
Chapter 4. Installing options	101
Before you begin	103
Electrical safety	104
Handling static-sensitive devices	105
Preparing to add options	107
Working with adapters	113
Working with memory modules	130
Installing or removing internal drives	136
Working with microprocessors	160
Connecting external options	167
Adding security options	178
Completing the installation	182
Updating the server configuration	187
Network operating system instructions	188
Chapter 5. Solving problems	191
Diagnostic tools overview	192
Running the diagnostic test programs	198
Power-on self-test (POST) messages	199
Power-on self-test (POST) beep codes	226
SCSI messages	228
Ethernet controller messages	230
Troubleshooting	234
Checking the system for damage	256
Replacing the battery	258
Chapter 6. Getting help, service, and information	263
Service support	264
Before you call for service	266
Getting customer support and service	266
Purchasing additional services	272
Ordering publications	274
Chapter 7. Server records and specifications	277
Recording the identification numbers	278
Recording installed devices	279
System specifications	285
Appendix A. Ethernet cable specifications	305
Appendix B. Product warranties and notices	309
Warranty Statements	309
Notices	320
Electronic emission notices	323
Power cords	326
Glossary	329

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POST Messages

Power-on self-test (POST) messages

If you receive an error message during the power-on self-test

(POST), completing the steps outlined in this section might enable

you to resolve the problem.

Note:

If you have just added, removed, or changed the location of a

device and you receive an error message, you must

reconfigure your server.

Follow the procedure described in

“Using the Configuration/Setup Utility program” on page

39.

If the procedure in “Using the Configuration/Setup Utility

program” on page

39 does not eliminate the error message,

then proceed with the following instructions.

Write down all error code numbers and descriptions that appear

on the screen as you start your server.

(Note that a single

problem can cause several error messages to appear.

When you

correct the cause of the first error message, the other error

messages probably will not appear on the screen the next time

that you turn on your server.)

If you have set a power-on password and have the password

prompt set to On or Dual, a password prompt appears.

If you

have set both power-on and administrator passwords, you can

type either of the passwords at the password prompt.

However, if you think you might need to change any settings in

the Configuration/Setup Utility program, you must type your

administrator password at the password prompt.

If you type

your power-on password, you will be able to view the error

codes and error code descriptions that are displayed on the

POST Startup Errors screen; you will also be able to view

limited information in the Configuration/Setup Utility program.

However, you will not be able to change any settings.

In the case of most errors, the Configuration/Setup Utility

program starts automatically so that you can attempt to identify

and correct the problem.

When the Configuration/Setup Utility

program starts, a screen titled POST Startup Errors appears.

(Note that the POST Startup Errors screen does not appear

immediately.

You must wait approximately one minute.)

If the

POST Startup Errors screen does not appear, proceed to step 6

on page

168.

Chapter 5.

Solving problems

165