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IBM 847651U Handbook - Page 245

Option problems, Action, turn on an external SCSI option before turning

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Troubleshooting Option problems An IBM option that used to work does not work now. Action Verify that all of the option hardware and cable connections are secure. If the option comes with its own test instructions, use those instructions to test the option. If the failing option is a SCSI option, verify that: 1. The cables for all external SCSI options are connected correctly. 2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly. 3. An external SCSI option is turned on. You must turn on an external SCSI option before turning on the system. For more information, refer to your SCSI documentation and see Chapter 4, "Installing options" on page 67. If the items above are correct and the diagnostic tests found no problem, have the server and option serviced. Chapter 5. Solving problems 211

Section	Page
Tables	9
Caution and danger statements	11
Instruções de Cuidado e Perigo (Português do Brasil)	11
Sikkerhedsforskrifter mærket Pas på! og Fare! (dansk)	13
Turvaohjeet (suomi)	14
Consignes Attention et Danger (Français)	14
Sicherheitshinweise (Deutsch)	15
Avvisi di attenzione e di pericolo (Italiano)	16
Veiligheidsinstructies (Nederlands)	18
Advarsels- og faremerknader (norsk)	19
Notas de Cuidado e de Perigo (Português)	20
Declaraciones sobre precauciones y peligros (español)	22
Varningsmeddelanden (Svenska)	22
Safety information	25
Lithium battery notice	27
Laser compliance statements	28
About this book	31
How this book is organized	31
Notices used in this book	32
Related publications	33
Chapter 1. Introducing your Netfinity 3000 server	35
Features at a glance	37
What your IBM Netfinity 3000 server offers	38
Reliability, availability, and serviceability features	41
Controls and indicators	42
Input/output connectors	45
Internal view	49
External view	50
Chapter 2. Getting started	51
Questions or problems?	53
Arranging your workspace	54
Using the stabilizing feet	57
Cabling the server	58
Starting the server	60
Using the CD-ROM drive	64
Chapter 3. Configuring your server	67
Configuration overview	68
The Configuration/Setup Utility program	70
Using the Configuration/Setup Utility program	73
Resolving configuration conflicts	91
Configuring the Ethernet controller	93
Using the SCSISelect Utility program	96
Chapter 4. Installing options	101
Before you begin	103
Electrical safety	104
Handling static-sensitive devices	105
Preparing to add options	107
Working with adapters	113
Working with memory modules	130
Installing or removing internal drives	136
Working with microprocessors	160
Connecting external options	167
Adding security options	178
Completing the installation	182
Updating the server configuration	187
Network operating system instructions	188
Chapter 5. Solving problems	191
Diagnostic tools overview	192
Running the diagnostic test programs	198
Power-on self-test (POST) messages	199
Power-on self-test (POST) beep codes	226
SCSI messages	228
Ethernet controller messages	230
Troubleshooting	234
Checking the system for damage	256
Replacing the battery	258
Chapter 6. Getting help, service, and information	263
Service support	264
Before you call for service	266
Getting customer support and service	266
Purchasing additional services	272
Ordering publications	274
Chapter 7. Server records and specifications	277
Recording the identification numbers	278
Recording installed devices	279
System specifications	285
Appendix A. Ethernet cable specifications	305
Appendix B. Product warranties and notices	309
Warranty Statements	309
Notices	320
Electronic emission notices	323
Power cords	326
Glossary	329