IBM 847651U Handbook - Page 250

Troubleshooting Expansion enclosure problems The SCSI Repeater Card used to work, but does not work now. Action Verify that all SCSI Repeater Card hardware and cable connections are secure. Verify that: 1. The cables for all external SCSI options are connected correctly. 2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly. 3. An external SCSI option is turned on. You must turn on an external SCSI option before turning on the system. For more information, see your SCSI documentation. If the SCSI Repeater Card comes with its own test instructions, use those instructions to test it. If the items above are correct and the test programs found no problem, have the server and SCSI Repeater Card serviced. Software problems Is your software program OK? Action To determine if problems are caused by the software, verify that: 1. Your system has the minimum memory requirements needed to use the software. Refer to the information that comes with the software to verify memory requirements. Note: If you have just installed an adapter or memory, you might have a memory address conflict. 2. The software is designed to operate on your system. 3. Other software works on your system. 4. The software that you are using works on another system. If you received any error messages when using the software program, refer to the information that comes with the software for a description of the messages and solutions to the problem. If the items above are correct and the problem remains, contact your place of purchase or service technician for help. 216 Netfinity 3000 User's Handbook