Lenovo NetVista Hardware Maintenence Manual for Netvista 6838 and 6848 systems - Page 16

IBM Enhanced Diagnostics, SCSI Messages, Description, Action

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You will get these messages only when running the SCSISelect Utility. Table 1. SCSI messages SCSI Messages Description All One or more of the following might be causing the problem. v A failing SCSI device (adapter or drive) v An improper SCSI configuration v Duplicate SCSI IDs in the same SCSI chain v An improperly installed SCSI terminator v A defective SCSI terminator v An improperly installed cable v A defective cable Action: Verify that: v The external SCSI devices are turned on. External SCSI devices must be turned on before the computer. v The cables for all external SCSI devices are connected correctly. v The last device in each SCSI chain is terminated properly. v The SCSI devices are configured correctly. If the above items are correct, run the diagnostic programs to obtain additional information about the failing device. IBM Enhanced Diagnostics The system diagnostic programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of your computer. Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel. Sometimes the first error to occur causes additional errors. In this case, the computer displays more than one error message. Always follow the suggested action instructions for the first error message that appears. The following sections contain the error codes that might appear in the detailed test log and summary log, when running the diagnostic programs. The error code format is as follows: fff-ttt-iii-date-cc-text message where: fff is the three-digit function code that indicates the function being tested when the error occurred. For example, function code 089 is for the microprocessor. ttt is the three-digit failure code that indicates the exact test failure that was encountered. (These codes are for trained service personnel and are described in the Hardware Maintenance Manual.) 8 IBM NetVista Type 6838, 6848: Hardware Maintenance Manual

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You will get these messages only when running the SCSISelect Utility.
Table 1. SCSI messages
SCSI Messages
Description
All
One or more of the following might be causing the problem.
v
A failing SCSI device (adapter or drive)
v
An improper SCSI configuration
v
Duplicate SCSI IDs in the same SCSI chain
v
An improperly installed SCSI terminator
v
A defective SCSI terminator
v
An improperly installed cable
v
A defective cable
Action:
Verify that:
v
The external SCSI devices are turned on. External SCSI devices must
be turned on
before
the computer.
v
The cables for all external SCSI devices are connected correctly.
v
The last device in each SCSI chain is terminated properly.
v
The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain
additional information about the failing device.
IBM Enhanced Diagnostics
The system diagnostic programs are stored on the
Device Drivers and IBM Enhanced
Diagnostics
CD. These programs are the primary method of testing the major
components of your computer.
Diagnostic error messages indicate that a problem exists; they are not intended to
be used to identify a failing part. Troubleshooting and servicing of complex
problems that are indicated by error messages should be performed by trained
service personnel.
Sometimes the first error to occur causes additional errors. In this case, the
computer displays more than one error message. Always follow the suggested
action instructions for the
first
error message that appears.
The following sections contain the error codes that might appear in the detailed
test log and summary log, when running the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
fff
is the three-digit function code that indicates the function being tested
when the error occurred. For example, function code 089 is for the
microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure that was
encountered. (These codes are for trained service personnel and are
described in the
Hardware Maintenance Manual
.)
8
IBM NetVista Type 6838, 6848: Hardware Maintenance Manual