Lenovo NetVista Hardware Maintenence Manual for Netvista 6838 and 6848 systems - Page 18

Using the diagnostics CD, Downloading the diagnostics program, Important, Utility

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Using the diagnostics CD Complete the following steps to start the IBM Enhanced Diagnostics using the CD: 1. Turn off your computer and any attached devices. 2. Turn on all attached devices; then, turn on your computer. 3. When you see Press F1 For Configuration/Setup, press the F1 key. 4. When the Configuration/Setup Utility menu appears, select Boot. 5. Change the First Boot Device to the appropriate CD-ROM. 6. Note the device selected as the First Startup Device. Later, you must restore this setting. 7. Press Esc one time to return to the Configuration/Setup Utility menu. 8. Select Exit from the main menu Important: When you finish running the diagnostics and utilities, remove the CD from the CD-ROM drive and turn off the computer. You must restore the First Startup Device to the original settings. Use steps 2 through 7 of this procedure to do this. 9. Save your configuration. Downloading the diagnostics program Complete the following steps to download the latest image of the IBM Enhanced Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics diskette: 1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/ 2. Download the diagnostics file for your computer to a hard disk drive directory (not to a diskette). 3. Go to a DOS prompt and change to the directory where the file was downloaded. 4. Insert a blank high-density diskette in diskette drive A. 5. Type in the following, and then press Enter: filename a: where filename is the name of the file you downloaded from the Web. The downloaded file is self-extracting and will be copied to the diskette. When the copy completes, you have a startable IBM Enhanced Diagnostics diskette. Using the diagnostic diskette Complete the following steps to start the IBM Enhanced Diagnostics using the diagnostics diskette: 1. Turn off your computer and any attached devices. 2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive. 3. Turn on all attached devices; then, turn on your computer. 4. Follow the instructions on the screen. 5. Place the Device Drivers and IBM Enhanced Diagnostics CD in the CD-ROM drive. The diagnostics will load. Follow the instructions on the screen to run the diagnostics. When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen. If the hardware checks out OK but the problem persists during normal computer operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package. 10 IBM NetVista Type 6838, 6848: Hardware Maintenance Manual

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Using the diagnostics CD
Complete the following steps to start the IBM Enhanced Diagnostics using the CD:
1.
Turn off your computer and any attached devices.
2.
Turn on all attached devices; then, turn on your computer.
3.
When you see
Press F1 For Configuration/Setup
, press the F1 key.
4.
When the Configuration/Setup Utility menu appears, select
Boot
.
5.
Change the First Boot Device to the appropriate CD-ROM.
6.
Note the device selected as the First Startup Device. Later, you must restore this
setting.
7.
Press Esc one time to return to the Configuration/Setup Utility menu.
8.
Select
Exit
from the main menu
Important:
When you finish running the diagnostics and utilities, remove the CD from the
CD-ROM drive and turn off the computer. You must restore the First Startup
Device to the original settings. Use steps 2 through 7 of this procedure to do
this.
9.
Save your configuration.
Downloading the diagnostics program
Complete the following steps to download the latest image of the IBM Enhanced
Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics
diskette:
1.
Go to the following World Wide Web site: http://www.ibm.com/pc/support/
2.
Download the diagnostics file for your computer to a hard disk drive directory
(not to a diskette).
3.
Go to a DOS prompt and change to the directory where the file was
downloaded.
4.
Insert a blank high-density diskette in diskette drive A.
5.
Type in the following, and then press Enter:
filename
a: where
filename
is the
name of the file you downloaded from the Web.
The downloaded file is self-extracting and will be copied to the diskette. When the
copy completes, you have a startable IBM Enhanced Diagnostics diskette.
Using the diagnostic diskette
Complete the following steps to start the IBM Enhanced Diagnostics using the
diagnostics diskette:
1.
Turn off your computer and any attached devices.
2.
Insert the IBM Enhanced Diagnostics diskette into the diskette drive.
3.
Turn on all attached devices; then, turn on your computer.
4.
Follow the instructions on the screen.
5.
Place the
Device Drivers and IBM Enhanced Diagnostics
CD in the CD-ROM
drive. The diagnostics will load. Follow the instructions on the screen to run
the diagnostics.
When the tests have completed, you can view the Test Log by selecting
Utility
from the top of the screen.
If the hardware checks out OK but the problem persists during normal computer
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
10
IBM NetVista Type 6838, 6848: Hardware Maintenance Manual