Lenovo NetVista Hardware Maintenence Manual for Netvista 6838 and 6848 systems - Page 57

Diagnostic error codes

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Beeps FRU/Action 1 Refresh failure. 1. Verify all RIMM slots are occupied correctly. See"Installing memory modules" on page 33 2. Reseat memory. 3. Test with known good memory. Replace memory if bad. 4. Replace system board. 2 Parity cannot be reset 1. Verify all RIMM slots are occupied correctly. See"Installing memory modules" on page 33 2. Reseat memory. 3. Test with known good memory. Replace memory if bad. 4. Replace system board. 3 First 64 KB memory failure. 1. Verify all RIMM slots are occupied correctly. See"Installing memory modules" on page 33 2. Reseat memory. 3. Test with known good memory. Replace memory if bad. 4. Replace system board. 4 Timer not operational. Change system board. 5 Not used. Not used. 6 8042 GateA20 cannot Change system board. be toggled. 7 Exception interrupt error. Change system board. 8 Display memory R/W 1. Verify all RIMM slots are occupied correctly. See"Installing error. memory modules" on page 33 2. Reseat memory. 3. Test with known good memory. Replace memory if bad. 4. Replace system board. 9 Not used. Not used. 10 CMOS shutdown register test error. Change system board. 11 Invalid BIOS (e.g. POST module not found, etc.). Reflash BIOS. Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See Chapter 3, "Diagnostics", on page 7 for the specific type for information about the diagnostic programs. In the following index, X can represent any number. Diagnostic Error Code 000-000-XXX BIOS Test Passed 000-002-XXX BIOS Timeout FRU/Action 1. No action 1. Flash the system 2. System board Chapter 7. Symptom-to-FRU index 49

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Beeps
FRU/Action
1
Refresh failure.
1.
Verify all RIMM slots are occupied correctly. See“Installing
memory modules” on page 33
2.
Reseat memory.
3.
Test with known good memory. Replace memory if bad.
4.
Replace system board.
2
Parity cannot be reset
1.
Verify all RIMM slots are occupied correctly. See“Installing
memory modules” on page 33
2.
Reseat memory.
3.
Test with known good memory. Replace memory if bad.
4.
Replace system board.
3
First 64 KB memory
failure.
1.
Verify all RIMM slots are occupied correctly. See“Installing
memory modules” on page 33
2.
Reseat memory.
3.
Test with known good memory. Replace memory if bad.
4.
Replace system board.
4
Timer not operational.
Change system board.
5
Not used.
Not used.
6
8042 GateA20 cannot
be toggled.
Change system board.
7
Exception interrupt
error.
Change system board.
8
Display memory R/W
error.
1.
Verify all RIMM slots are occupied correctly. See“Installing
memory modules” on page 33
2.
Reseat memory.
3.
Test with known good memory. Replace memory if bad.
4.
Replace system board.
9
Not used.
Not used.
10
CMOS shutdown
register test error.
Change system board.
11
Invalid BIOS (e.g.
POST module not
found, etc.).
Reflash BIOS.
Diagnostic error codes
Refer to the following diagnostic error codes when using the diagnostic tests. See
Chapter 3, “Diagnostics”, on page 7 for the specific type for information about the
diagnostic programs.
In the following index,
X
can represent any number.
Diagnostic Error Code
FRU/Action
000-000-XXX
BIOS Test Passed
1.
No action
000-002-XXX
BIOS Timeout
1.
Flash the system
2.
System board
Chapter 7. Symptom-to-FRU index
49