Lexmark X464de Service Manual - Page 64

Service error codes, Error, Description, Action, 8XX Scanner service errors

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7014-xxx Service error codes Service error codes are generally non-recoverable except in an intermittent condition when the printer can be put into POR to temporarily recover from the error condition. Error Description 8XX Scanner service errors 840.01 The scanner is disabled and can't be used. Scanner disabled 840.02 Scanner auto disabled The scanner is disabled and can't be used. 841 Image Pipeline 841.96 SIZAR out of band interrupt 842 Communication Failure 843 843.01 Scanner Failure - Carriage failed to move to Home of desired position Scanner Failure 843.02 843.03 843.04 844.yy Scanner Failure Scanner Failure Scanner Failure Scanner Failure 844 844.01 844.02 Front scan module output level error Rear scan module output level error Front scan module lamp level too low 844.03 Rear scan module lamp level too low 845.yy Scanner Failure Front scan module cable failure or SCC card failure 845 Action Enter the configuration menu, and re-enable the scanner module. Go to "840.xx service check" on page 2-55 This message is posted when the MFP PORs. Enter the configuration menu, and re-enable the scanner module. Go to "840.xx service check" on page 2-55 Image pipeline ASIC. Go to "CCD service check" on page 2-57. Also,Go to "Flatbed home position service check" on page 2-58. Communication failure. Go to "CCD service check" on page 2-57 Carriage mechanical failure.Go to "Flatbed motor service check" on page 2-57 ADF mechanical failure. Go to "ADF paper jam service check" on page 2-60 General mechanical failure Pick Roller engage failure Pick roller disengage failure Lamp failure. Go to "CCD service check" on page 2-57 Go to "CCD service check" on page 2-57 Front Mono channel, Front Color channels, Front Red channel, Front Green channel, and/or Front Blue channel is detected to have low lamp level. Go to "CCD service check" on page 2-57 Rear Mono channel, Rear Color channels, Rear Red channel, Rear Green channel, and/or Rear Blue channel is detected to have low lamp level. Go to "CCD service check" on page 2-57 CCD failure Go to "CCD service check" on page 2-57 CCD channel failure. Check each channel(mono, R, G, B) for identical values indicating bad cable and/or SCC card. Excessive noise test for the dark data indicating some sort of CCD or analog electronics issue on that channel or channels. Go to "CCD service check" on page 2-57 2-26 Service Manual

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2-26
Service Manual
7014-xxx
Service error codes
Service error codes are generally non-recoverable except in an intermittent condition when the printer can be
put into POR to temporarily recover from the error condition.
Error
Description
Action
8XX Scanner service errors
840.01
Scanner
disabled
The scanner is disabled and can’t be used.
Enter the configuration menu, and re-enable the
scanner module. Go to
“840.xx service check”
on page 2-55
840.02
Scanner
auto
disabled
The scanner is disabled and can’t be used.
This message is posted when the MFP PORs.
Enter the configuration menu, and re-enable the
scanner module. Go to
“840.xx service check”
on page 2-55
841
Image Pipeline
Image pipeline ASIC. Go to
“CCD service
check” on page 2-57
. Also,Go to
“Flatbed
home position service check” on page 2-58
.
841.96
SIZAR out of band interrupt
842
Communication Failure
Communication failure. Go to
“CCD service
check” on page 2-57
843
Scanner Failure - Carriage failed to move to Home of
desired position
Carriage mechanical failure.Go to
“Flatbed
motor service check” on page 2-57
843.01
Scanner Failure
ADF mechanical failure. Go to
“ADF paper jam
service check” on page 2-60
843.02
Scanner Failure
General mechanical failure
843.03
Scanner Failure
Pick Roller engage failure
843.04
Scanner Failure
Pick roller disengage failure
844.yy
Scanner Failure
Lamp failure. Go to
“CCD service check” on
page 2-57
844
Front scan module output level error
Go to
“CCD service check” on page 2-57
844.01
Rear scan module output level error
844.02
Front scan module lamp level too low
Front Mono channel, Front Color channels, Front
Red channel, Front Green channel, and/or Front
Blue channel is detected to have low lamp level.
Go to
“CCD service check” on page 2-57
844.03
Rear scan module lamp level too low
Rear Mono channel, Rear Color channels, Rear
Red channel, Rear Green channel, and/or Rear
Blue channel is detected to have low lamp level.
Go to
“CCD service check” on page 2-57
845.yy
Scanner Failure
CCD failure
Go to
“CCD service check” on page 2-57
845
Front scan module cable failure or SCC card failure
CCD channel failure. Check each channel(mono,
R, G, B) for identical values indicating bad cable
and/or SCC card. Excessive noise test for the
dark data indicating some sort of CCD or analog
electronics issue on that channel or channels.
Go to
“CCD service check” on page 2-57