Lexmark X464de Service Manual - Page 68

Failure to authenticate Signature Verification Code, Download Emulation Cyclic Redundancy Check Error - firmware update

Page 68 highlights

7014-xxx Error Description Action 954.xx 955.xx NVRAM chip failure with system part. The code ROM or NAND flash failed the Cyclic Redundancy Check or the NAND experienced an uncorrectible multi-bit failure. Replace the controller board. See "Controller board service check" on page 2-35. 956.00 RIP card failure: processor failure 956.01 Processor overtemp 957.xx RIP card failure: ASIC failure 958.xx Printer has performed more than 100 "shift and reflash" operations as a result of ECC bit corrections Firmware or controller board errors 959.01 959.02 Controller verification failure of pensive boot code Failure to authenticate Signature Verification Code Call the next level of support to update the firmware, or replace the controller board. See "Controller board service check" on page 2-35. 959.03 959.04 Signature Verification Code failed to authenticate a code partition. Jump to unverified address Update firmware and call the next level of support, or replace the controller board. See "Controller board service check" on page 2-35. 959.05 Unknown boot failure Update firmware and call the next level of support, or replace the controller board. See "Controller board service check" on page 2-35 959.20 959.21 Controller hardware failure Code did not respond to command request. Replace the controller board. See "Controller board service check" on page 2-35. 959.22 Challenge secret failure 959.23 959.24 Self test failed during initialization. EEPROM retention error Replace the controller board. See "Controller board service check" on page 2-35. 959.25 Insufficient device space during HW prog 959.26 Incremental counter reset exceeds maximum value 959.27 Increment count failed due to max value limit 959.28 Invalid SP memory configuration Memory and emulation errors 960.xx RAM memory error: RAM soldered on the controller board is bad Replace the controller board. See "Controller board service check" on page 2-35. 961.xx RAM memory error: memory card in slot is bad. Replace the memory card. 964.xx Download Emulation Cyclic Redundancy Check Error: checksum failure detected in the emulation header or emulation file. Disable the Download Emulation. Program the download emulation into the firmware card again. If this does not resolve the problem, then replace the firmware card and download the emulation again. Network errors 2-30 Service Manual

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2-30
Service Manual
7014-xxx
954.xx
NVRAM chip failure with system part.
Replace the controller board. See
“Controller
board service check” on page 2-35
.
955.xx
The code ROM or NAND flash failed the Cyclic
Redundancy Check or the NAND experienced an
uncorrectible multi-bit failure.
956.00
RIP card failure: processor failure
956.01
Processor overtemp
957.xx
RIP card failure: ASIC failure
958.xx
Printer has performed more than 100 “shift and reflash”
operations as a result of ECC bit corrections
Firmware or controller board errors
959.01
Controller verification failure of pensive boot code
Call the next level of support to update the
firmware, or replace the controller board. See
“Controller board service check” on
page 2-35
.
959.02
Failure to authenticate Signature Verification Code
959.03
Signature Verification Code failed to authenticate a code
partition.
Update firmware and call the next level of
support, or replace the controller board. See
“Controller board service check” on
page 2-35
.
959.04
Jump to unverified address
959.05
Unknown boot failure
Update firmware and call the next level of
support, or replace the controller board. See
“Controller board service check” on
page 2-35
959.20
Controller hardware failure
Replace the controller board. See
“Controller
board service check” on page 2-35
.
959.21
Code did not respond to command request.
959.22
Challenge secret failure
959.23
Self test failed during initialization.
Replace the controller board. See
“Controller
board service check” on page 2-35
.
959.24
EEPROM retention error
959.25
Insufficient device space during HW prog
959.26
Incremental counter reset exceeds maximum value
959.27
Increment count failed due to max value limit
959.28
Invalid SP memory configuration
Memory and emulation errors
960.xx
RAM memory error: RAM soldered on the controller
board is bad
Replace the controller board. See
“Controller
board service check” on page 2-35
.
961.xx
RAM memory error: memory card in slot is bad.
Replace the memory card.
964.xx
Download Emulation Cyclic Redundancy Check Error:
checksum failure detected in the emulation header or
emulation file.
Disable the Download Emulation. Program the
download emulation into the firmware card again.
If this does not resolve the problem, then replace
the firmware card and download the emulation
again.
Network errors
Error
Description
Action