Netgear WG103 WG103 Reference Manual - Page 89

Troubleshooting, Basic Functioning

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Chapter 6 Troubleshooting This chapter provides information about troubleshooting your WG103 ProSafe 802.11g Wireless Access Point. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the wireless access point on? Go to "Basic Functioning" on this page. • Have I connected the wireless access point correctly? Go to "Basic Functioning" on this page. • I cannot access the Internet or the LAN. Go to "You Cannot Access the Internet or the LAN from a Wireless-Capable Computer" on page 6-3. • I cannot access the wireless access point from a browser. Go to "You Cannot Configure the Wireless Access Point from a Browser" on page 6-4. • A time-out occurs. Go to "When You Enter a URL or IP Address a Time-out Error Occurs" on page 6-5. • I cannot remember the wireless access point's configuration password. Go to "Changing the Administrator Password" on page 4-15. • I want to clear the configuration and start over again. Go to "Using the Reset Button to Restore Factory Default Settings" on page 6-5. Basic Functioning After you turn on power to the wireless access point, the following sequence of events should occur: • The power LED (PWR) should be lit. • The test LED (TEST) should blink. 6-1 v1.0, February 2009

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6-1
v1.0, February 2009
Chapter 6
Troubleshooting
This chapter provides information about troubleshooting your WG103 ProSafe 802.11g Wireless
Access Point. After each problem description, instructions are given to help you diagnose and
solve the problem. For the common problems listed, go to the section indicated.
•
Is the wireless access point on?
Go to
“Basic Functioning
” on this page.
•
Have I connected the wireless access point correctly?
Go to
“Basic Functioning
” on this page.
•
I cannot access the Internet or the LAN.
Go to
“You Cannot Access the Internet or the LAN from a Wireless-Capable Computer” on
page 6-3
.
•
I cannot access the wireless access point from a browser.
Go to
“You Cannot Configure the Wireless Access Point from a Browser” on page 6-4
.
•
A time-out occurs.
Go to
“When You Enter a URL or IP Address a Time-out Error Occurs” on page 6-5
.
•
I cannot remember the wireless access point’s configuration password.
Go to
“Changing the Administrator Password” on page 4-15
.
•
I want to clear the configuration and start over again.
Go to
“Using the Reset Button to Restore Factory Default Settings” on page 6-5
.
Basic Functioning
After you turn on power to the wireless access point, the following sequence of events should
occur:
•
The power LED (PWR) should be lit.
•
The test LED (TEST) should blink.