Panasonic KXTVA200 KXTVA200 User Guide - Page 38
Incomplete Call Handling, Leaving a Message, Transfer to Covering Extension, Intercom Paging
UPC - 037988851430
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Subscriber's Manual 5.2 Incomplete Call Handling When a call is directed to your extension via the Automated Attendant service, Incomplete Call Handling will handle the calls if: a) You do not answer the call (These calls are considered "no answer" calls). b) You are on another call (These calls are considered "busy" calls). c) You have set Call Blocking (see 5.1 Call Transfer). The status you set for Incomplete Call Handling determines what happens to these calls. You can set one or more of the following for no answer calls and for busy calls separately. If you select more than one option, the caller will be prompted to select his or her desired option. Leaving a Message: The VPS will transfer the caller to your mailbox where he or she can leave a message for you. Transfer to Covering Extension: The VPS will transfer the caller to your Covering Extension (see 5.3 Assigning Your Covering Extension). If you have not assigned your Covering Extension, this option is not available. Intercom Paging: The VPS will page you using the Intercom Paging feature of the PBX. Your name will be announced to alert you to the call. This feature is available with certain PBXs only. Beeper Access: The VPS will prompt the caller to enter his or her telephone number, then will send the caller's telephone number to your beeper so you can return the call. Transfer to Custom Service: The VPS will transfer the caller to the Custom Service you specify here. Transfer to Operator: The VPS will transfer the caller to the operator. Return to Top Menu: The caller is returned to the top menu of the Automated Attendant service and can then choose to call a different extension. 38