Panasonic KXTVA200 KXTVA200 User Guide - Page 97

Recording Messages, The System Caller Names maximum

Get Panasonic KXTVA200 - VOICE PROCESS SYSTEM PDF manuals and user guides
UPC - 037988851430
View all Panasonic KXTVA200 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 97 highlights

Subscriber's Manual 7.6 Recording Messages is responsible for recording a name for each Caller ID number. The Message Manager is responsible for recording various system messages • On Hold Announcement Menu (maximum length: 6 min)-With this (menus, voice labels, system prompts, and system caller names) and is also responsible for maintaining the following: menu, callers in a queue can listen to the announcement or music while they are on hold. • Company Greetings-A maximum of 32 company greetings for business/ non-business and lunch/break hours as well as holidays can be selected, recorded, or deleted as necessary. Note If the VPS is being programmed via KX-TVA Maintenance Console, the Message Manager cannot record any messages. • Company Name • Custom Service Menus (maximum length: 6 min each)-A maximum of 100 custom service menus can be recorded. These menus guide callers to the services they require without the need for a human operator. • Voice Labels (maximum length: 6 min each)-A maximum of 20 Mailbox Groups can be created by the System Administrator. Each list can have a voice label. • System Prompts (maximum length: 6 min each)-The Message Manager can change system prompts by recording new prompts and restoring them. • Multilingual Selection Menu (maximum length: 6 min)-With this menu, callers can select the language they prefer for voice guidance). For example, the Message Manager can record a menu that announces: For English, press (7). For French, press (8). For Chinese, press (9). • The System Caller Names (maximum length: 10 s each)-A maximum of 200 Caller ID numbers can be registered by the System Administrator. The Message Manager 97

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
Subscriber’s Manual
97
7.6
Recording Messages
The Message Manager is responsible for
recording various system messages
(menus, voice labels, system prompts,
and system caller names) and is also
responsible for maintaining the following:
•
Company Greetings—A maximum of
32 company greetings for business/
non-business and lunch/break hours
as well as holidays can be selected,
recorded, or deleted as necessary.
•
Company Name
•
Custom Service Menus (maximum
length: 6 min each)—A maximum of
100 custom service menus can be
recorded. These menus guide callers
to the services they require without
the need for a human operator.
•
Voice Labels (maximum length: 6 min
each)—A maximum of 20 Mailbox
Groups can be created by the System
Administrator. Each list can have a
voice label.
•
System Prompts (maximum length: 6
min each)—The Message Manager
can change system prompts by
recording new prompts and restoring
them.
•
Multilingual Selection Menu
(maximum length: 6 min)—With this
menu, callers can select the language
they prefer for voice guidance). For
example, the Message Manager can
record a menu that announces:
For English, press (7).
For French, press (8).
For Chinese, press (9).
•
The System Caller Names (maximum
length: 10 s each)—A maximum of
200 Caller ID numbers can be
registered by the System
Administrator. The Message Manager
is responsible for recording a name
for each Caller ID number.
•
On Hold Announcement Menu
(maximum length: 6 min)—With this
menu, callers in a queue can listen to
the announcement or music while
they are on hold.
Note
If the VPS is being programmed via
KX-TVA Maintenance Console, the
Message Manager cannot record any
messages.