Panasonic KXTVA200 KXTVA200 User Guide - Page 40

Subscriber's Manual 5.3 Assigning Your Covering Extension A Covering Extension is an extension that receives your calls instead of you. Your calls can be transferred to your Covering Extension in 2 ways: a) By the Incomplete Call Handling Feature: When the Incomplete Call Handling feature handles the call (i.e., if you do not answer, if you are on another call, or if you have set Call Blocking), it will transferred to your Covering Extension if you have set Incomplete Call Handling to "Transfer to Covering Extension" (see 5.2 Incomplete Call Handling). b) By Pressing [0]: If the caller presses [0] during your greeting message or while recording a message for you, the call will be transferred to your Covering Extension. Note • • You can change the dialing key that transfers your callers to your Covering Extension. If you assign the "Transfer to Operator" option in your Personal Custom Service to a dialing key other than [0], callers who press that dialing key will be transferred to your Covering Extension (see 5.17 Personal Custom Service). If you do not assign your Covering Extension, callers will be transferred to the operator instead. 1. Log in to your mailbox. • See 2.1 Logging in to Your Mailbox if necessary. 2. 4 2 3. Enter the desired extension number. • If you have already assigned your Covering Extension and want to assign a different extension, press [1] before entering the desired extension number. 4. 2 to accept. 5. Go on-hook. Note • Once you assign a Covering Extension, remember to tell callers in your greeting message that they can "press [0] to be transferred to (name of your Covering Extension)". 40