Panasonic KXTVA200 KXTVA200 User Guide - Page 61
Personal Custom Service, Transfer to Custom Service
UPC - 037988851430
View all Panasonic KXTVA200 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 61 highlights
Subscriber's Manual 5.17 Personal Custom Service A Personal Custom Service is a set of options you can present to your callers, allowing them to press buttons on their telephones in order to access certain features. You should explain the options available to your callers in each of your personal greeting messages, for example, "This is (name). I can't take your call right now. Press [1] to leave me a message. Press [2] to speak with my assistant. Press [3] to dial another extension...". For details on recording your greeting messages, see 2.3 Changing or Deleting Your Personal Greeting Messages or 5.10 Personal Greeting for Caller ID. You can create your own personal custom service and allow your callers to access the following features: Transfer to Mailbox: The VPS will transfer the caller to your mailbox (or another mailbox you specify here) where he or she can leave a message. Transfer to Extension: The VPS will transfer the caller to the extension you specify when creating the custom service. Transfer to Outside: The VPS will transfer the caller to the outside telephone number you specify when creating the custom service. This feature must be enabled for your mailbox by the System Administrator or System Manager. Transfer to Custom Service: The VPS will transfer the caller to the Custom Service you specify here. Voice Mail Service: The VPS will prompt the caller to enter a mailbox number and leave a message. Automated Attendant Service: The VPS will prompt the caller to dial an extension number in order to speak with someone else. Intercom Paging: The VPS will page you using the Intercom Paging feature of the PBX. Your name will be announced to alert you to the call. This feature is available with certain PBXs only. Repeat Greeting: The caller can play your greeting message back from the beginning in order to listen to your Personal Custom Service options once again. Transfer to Operator: The VPS will transfer the caller to the operator, or to your Covering Extension if you have assigned one (see 5.3 Assigning Your Covering Extension). You can also select what happens when a caller makes no selection (No DTMF Input Operation) while listening to your greeting, perhaps because the caller is using a rotary/pulse telephone. The caller can either be transferred to your mailbox or be disconnected. 61