Sony GC89 User Guide - Page 79

Troubleshooting, Status Information, Status Log - 34 d

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Page 79 highlights

Troubleshooting This chapter lists some problems that you might encounter while using your GC89. Some problems require you to contact your service provider, but most of the problems you can easily correct yourself. Status Information View Wireless Manager Information displays a dialog box containing useful information about connection status. Status Log The Wireless Manager creates a status log that can be used for customer support and field diagnostic assistance. Each time the Wireless Manager runs, it creates a text file in the Windows® temp folder, called Wireless Manager_Log.txt. If the file is already present, it is overwritten. An example of the contents of the log file is shown below: 03/05/01 14:17:56 - Signal Strength: 0 03/05/01 14:17:56 - Provider Name: MyOperator 03/05/01 14:17:57 - Radio State: 1 03/05/01 14:17:57 - GSM Registration: Searching 03/05/01 14:17:57 - GPRS Registration: Searching 03/05/01 14:17:57 - Network Operator: 03/05/01 14:18:06 - GSM Registration: Home Network 03/05/01 14:18:06 - GPRS Registration: Home Network 03/05/01 14:18:06 - Network Operator: MyOperator 03/05/01 14:18:21 - User: Connect: operatorinternet.apn 03/05/01 14:18:21 - Connection: Port successfully opened 03/05/01 14:18:21 - Signal Strength: 4 03/05/01 14:18:25 - Connection: Established: operatorinternet.apn 03/05/01 14:18:25 - Signal Strength: 4 03/05/01 14:18:32 - User: Disconnect 03/05/01 14:18:32 - Connection: Starting disconnect 03/05/01 14:18:34 - Connection: Disconnected 03/05/01 14:18:34 - Connection: Bytes Transmitted : 156 03/05/01 14:18:34 - Connection: Bytes Received : 468 03/05/01 14:18:34 - Signal Strength: 3 03/05/01 14:18:35 - User: Close Program 03/05/01 14:18:39 - User: Exit Tip: To easily locate the temp folder, enter %TEMP% in the Start address bar of Windows® Explorer. Run dialog, or in the Troubleshooting 79

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Troubleshooting
79
Troubleshooting
This chapter lists some problems that you might encounter while using your GC89. Some problems
require you to contact your service provider, but most of the problems you can easily correct
yourself.
Status Information
View
Wireless Manager Information
displays a dialog box containing useful information about
connection status.
Status Log
The Wireless Manager creates a status log that can be used for customer support and field diagnostic
assistance.
Each time the Wireless Manager runs, it creates a text file in the Windows
®
temp folder, called
Wireless Manager_Log.txt. If the file is already present, it is overwritten.
An example of the contents of the log file is shown below:
03/05/01 14:17:56 - Signal Strength: 0
03/05/01 14:17:56 - Provider Name: MyOperator
03/05/01 14:17:57 - Radio State: 1
03/05/01 14:17:57 - GSM Registration: Searching
03/05/01 14:17:57 - GPRS Registration: Searching
03/05/01 14:17:57 - Network Operator:
03/05/01 14:18:06 - GSM Registration: Home Network
03/05/01 14:18:06 - GPRS Registration: Home Network
03/05/01 14:18:06 - Network Operator: MyOperator
03/05/01 14:18:21 - User: Connect: operatorinternet.apn
03/05/01 14:18:21 - Connection: Port successfully opened
03/05/01 14:18:21 - Signal Strength: 4
03/05/01 14:18:25 - Connection: Established: operatorinternet.apn
03/05/01 14:18:25 - Signal Strength: 4
03/05/01 14:18:32 - User: Disconnect
03/05/01 14:18:32 - Connection: Starting disconnect
03/05/01 14:18:34 - Connection: Disconnected
03/05/01 14:18:34 - Connection: Bytes Transmitted : 156
03/05/01 14:18:34 - Connection: Bytes Received : 468
03/05/01 14:18:34 - Signal Strength: 3
03/05/01 14:18:35 - User: Close Program
03/05/01 14:18:39 - User: Exit
Tip:
To easily locate the temp folder, enter %TEMP% in the
Start
Run
dialog, or in the
address bar of Windows
®
Explorer.