Sony STR-DN1070 Help Guide Printable PDF - Page 148

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[243] Troubleshooting Sound Dolby Digital or DTS multi-channel sound is not reproduced. Check that the DVD, etc., you are playing is recorded in Dolby Digital or DTS format. When connecting the DVD player, etc., to the digital input jacks of this receiver, make sure the digital audio output setting of the connected device is available. Set [Audio Out] to [AMP] in the [HDMI Settings] menu. You can only enjoy High Bitrate Audio (DTS-HD Master Audio, Dolby TrueHD) with an HDMI connection. [244] Troubleshooting Sound The surround effect cannot be obtained. Make sure you have selected a sound field for movies or music. [Pro Logic II Movie], [Pro Logic II Music], [Pro Logic IIx Movie], [Pro Logic IIx Music], [Neo:6 Cinema] and [Neo:6 Music] do not work when the speaker pattern is set to [2.0] or [2.1]. [245] Troubleshooting Sound A test tone is not output from the speakers. The speaker cables may not be connected securely. Check that they are connected securely and cannot be disconnected by pulling on them slightly. The speaker cables may have short-circuited. [246] Troubleshooting Sound A test tone is output from a different speaker than the speaker displayed on the TV screen. The speaker pattern setting is incorrect. Make sure that the speaker connections and the speaker pattern match correctly. [247] Troubleshooting Sound No sound is output from the TV when the receiver is in standby mode. When the receiver enters standby mode, sound is output from the last HDMI device selected before you turned off the receiver. If you are enjoying content from another device, play the content on the device and perform the One-Touch Play operation, or turn on the receiver to select the HDMI device from which you want to enjoy content. Make sure [Standby Through] is set to [On] or [Auto] in the [HDMI Settings] menu.

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[243] Troubleshooting
Sound
Dolby Digital or DTS multi-channel sound is not
reproduced.
Check that the DVD, etc., you are playing is recorded in Dolby Digital or DTS format.
When connecting the DVD player, etc., to the digital input jacks of this receiver, make sure
the digital audio output setting of the connected device is available.
Set [Audio Out] to [AMP] in the [HDMI Settings] menu.
You can only enjoy High Bitrate Audio (DTS-HD Master Audio, Dolby TrueHD) with an HDMI
connection.
[244] Troubleshooting
Sound
The surround effect cannot be obtained.
Make sure you have selected a sound field for movies or music.
[Pro Logic II Movie], [Pro Logic II Music], [Pro Logic IIx Movie], [Pro Logic IIx Music], [Neo:6
Cinema] and [Neo:6 Music] do not work when the speaker pattern is set to [2.0] or [2.1].
[245] Troubleshooting
Sound
A test tone is not output from the speakers.
The speaker cables may not be connected securely. Check that they are connected
securely and cannot be disconnected by pulling on them slightly.
The speaker cables may have short-circuited.
[246] Troubleshooting
Sound
A test tone is output from a different speaker than the
speaker displayed on the TV screen.
The speaker pattern setting is incorrect. Make sure that the speaker connections and the
speaker pattern match correctly.
[247] Troubleshooting
Sound
No sound is output from the TV when the receiver is in
standby mode.
When the receiver enters standby mode, sound is output from the last HDMI device selected
before you turned off the receiver. If you are enjoying content from another device, play the
content on the device and perform the One-Touch Play operation, or turn on the receiver to
select the HDMI device from which you want to enjoy content.
Make sure [Standby Through] is set to [On] or [Auto] in the [HDMI Settings] menu.