Sony STR-DN1070 Help Guide Printable PDF - Page 154

Playback does not start, or the player does

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[270] Troubleshooting Home Network A server does not appear in the server list. (A message that indicates that the receiver cannot find the server appears on the TV screen.) You may have turned on this receiver before you turned on the server. Refresh the server list. Make sure that the router or the wireless LAN router/access point is turned on. The server may require some settings to accept the connection from the receiver. Confirm that the server has been configured correctly. Confirm that the receiver is allowed to receive music streamed from the server. Confirm that the receiver and the server are connected to the router or the wireless LAN router/access point correctly. Check the network settings information. Refer to the operating instructions of your router or wireless LAN router/access point and check the multicast setting. Try turning the multicast setting on or off on the wireless LAN router/access point. If your server is a software application on your PC, check the firewall setup and the security software settings. [271] Troubleshooting Home Network Playback does not start, or the player does not automatically proceed to the next track or file. Make sure that the audio file you are trying to play is in a format supported by this receiver. Audio content with DRM (Digital Rights Management) copyright protection cannot be played on this receiver. Make sure that the repeat setting and shuffle setting are configured correctly. Press OPTIONS, then select [Repeat Setting] or [Shuffle Setting] from the options menu to set to the playback mode. [272] Troubleshooting Home Network The sound skips during playback. The bandwidth of your network may be too low. Check your router and the network environment. The bandwidth of your network may be too low. If using wireless LAN connection, move the receiver and the wireless LAN router/access point closer to each other, without any obstructions between them. The server may be busy. If using your computer as a server, the computer may be running too many applications. If anti-virus software is active on the computer, temporarily disable it as anti-virus software needs a large amount of system resources. Depending on the network environment, it may not be possible to play tracks with more than one device operating at the same time. Turn off other devices to enable the receiver to play tracks. [273] Troubleshooting Home Network [No playable file in this category.] appears. If there are no folders or files that can be played on the receiver in the selected folder, you

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[270] Troubleshooting
Home Network
A server does not appear in the server list. (A message
that indicates that the receiver cannot find the server
appears on the TV screen.)
You may have turned on this receiver before you turned on the server. Refresh the server
list.
Make sure that the router or the wireless LAN router/access point is turned on.
The server may require some settings to accept the connection from the receiver. Confirm
that the server has been configured correctly. Confirm that the receiver is allowed to receive
music streamed from the server.
Confirm that the receiver and the server are connected to the router or the wireless LAN
router/access point correctly. Check the network settings information.
Refer to the operating instructions of your router or wireless LAN router/access point and
check the multicast setting. Try turning the multicast setting on or off on the wireless LAN
router/access point.
If your server is a software application on your PC, check the firewall setup and the security
software settings.
[271] Troubleshooting
Home Network
Playback does not start, or the player does not
automatically proceed to the next track or file.
Make sure that the audio file you are trying to play is in a format supported by this receiver.
Audio content with DRM (Digital Rights Management) copyright protection cannot be played
on this receiver.
Make sure that the repeat setting and shuffle setting are configured correctly. Press
OPTIONS, then select [Repeat Setting] or [Shuffle Setting] from the options menu to set to
the playback mode.
[272] Troubleshooting
Home Network
The sound skips during playback.
The bandwidth of your network may be too low. Check your router and the network
environment.
The bandwidth of your network may be too low. If using wireless LAN connection, move the
receiver and the wireless LAN router/access point closer to each other, without any
obstructions between them.
The server may be busy. If using your computer as a server, the computer may be running
too many applications. If anti-virus software is active on the computer, temporarily disable it
as anti-virus software needs a large amount of system resources.
Depending on the network environment, it may not be possible to play tracks with more than
one device operating at the same time. Turn off other devices to enable the receiver to play
tracks.
[273] Troubleshooting
Home Network
[No playable file in this category.] appears.
If there are no folders or files that can be played on the receiver in the selected folder, you