Sony STR-DN1070 Help Guide Printable PDF - Page 153

Cannot connect to the network.

Page 153 highlights

Wireless networks are influenced by electromagnetic radiation emitted by microwave ovens and other devices. Move the receiver away from these devices. [266] Troubleshooting Network connection Cannot control the receiver using a SongPal device. It may take some time for the receiver to connect to the network after it is turned on. Try again later. The smartphone or tablet device may not be connected to the same network as the receiver. Connect to the same network and try again. Also see "Controller devices or applications on the home network cannot connect to the receiver." Refer to the SongPal help. [267] Troubleshooting Network connection Cannot control the receiver using a Video & TV SideView device. It may take some time for the receiver to connect to the network after it is turned on. Try again later. The smartphone or tablet device may not be connected to the same network as the receiver. Connect to the same network and try again. The receiver may have been removed from the Video & TV SideView device list. Remove the Video & TV SideView device from the receiver as well, and then register again. The Video & TV SideView device may have been removed from the receiver device list. Remove the receiver from the Video & TV SideView device list as well, and then register again. Also see "Controller devices or applications on the home network cannot connect to the receiver." Also refer to the Video & TV SideView help. [268] Troubleshooting Network connection Cannot select the [Network Settings] menu. Wait for a few moments after you have turned on the receiver, and then select the [Network Settings] menu again. [269] Troubleshooting Home Network Cannot connect to the network. Make sure the router or the wireless LAN router/access point is turned on. The network settings on the receiver may be incorrect. If the connection failed, set up the network connection again. Confirm that the receiver is connected to the router or the wireless LAN router/access point correctly. If the receiver is connected to a wireless network, move the receiver and the wireless LAN router/access point closer to each other. If you have initialized the receiver or performed a system recovery on your server, perform the network settings again.

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Wireless networks are influenced by electromagnetic radiation emitted by microwave
ovens and other devices. Move the receiver away from these devices.
[266] Troubleshooting
Network connection
Cannot control the receiver using a SongPal device.
It may take some time for the receiver to connect to the network after it is turned on. Try
again later.
The smartphone or tablet device may not be connected to the same network as the
receiver. Connect to the same network and try again.
Also see “Controller devices or applications on the home network cannot connect to the
receiver.
Refer to the SongPal help.
[267] Troubleshooting
Network connection
Cannot control the receiver using a Video & TV
SideView device.
It may take some time for the receiver to connect to the network after it is turned on. Try
again later.
The smartphone or tablet device may not be connected to the same network as the receiver.
Connect to the same network and try again.
The receiver may have been removed from the Video & TV SideView device list. Remove
the Video & TV SideView device from the receiver as well, and then register again.
The Video & TV SideView device may have been removed from the receiver device list.
Remove the receiver from the Video & TV SideView device list as well, and then register
again.
Also see “Controller devices or applications on the home network cannot connect to the
receiver.
Also refer to the Video & TV SideView help.
[268] Troubleshooting
Network connection
Cannot select the [Network Settings] menu.
Wait for a few moments after you have turned on the receiver, and then select the [Network
Settings] menu again.
[269] Troubleshooting
Home Network
Cannot connect to the network.
Make sure the router or the wireless LAN router/access point is turned on.
The network settings on the receiver may be incorrect.
If the connection failed, set up the network connection again.
Confirm that the receiver is connected to the router or the wireless LAN router/access point
correctly.
If the receiver is connected to a wireless network, move the receiver and the wireless LAN
router/access point closer to each other.
If you have initialized the receiver or performed a system recovery on your server, perform
the network settings again.