ZyXEL ISG50-PSTN User Guide - Page 136

Chapter 8 PBX Tutorials Table 19 Tutorials Overview TUTORIAL GOAL Using Call Features Using the Extension Portal Capturing Packets Using the Web Configurator Creating an Automated Menu System STEPS • Customizing Feature Codes • Using the Voicemail Feature • Your Information • Accessing the Extension Portal • Changing Your Security Information • Personalizing Your Settings • Setting Up Voicemail • Capturing Packets Using the Web Configurator • Create an Agent Identity • Create a Skill • Create an Auto-Attendant Note: This chapter assumes that you have already configured your network settings. See the QSG, the installation wizard Chapter 4 on page 59, Chapter 5 on page 69, and Chapter 7 on page 107 for more information. 8.1 Making Internal Calls This tutorial sets up the internal telephone extensions on your network. At the end of this tutorial you should be able to call between extensions. The next figure shows the telephone extensions 1001 - 1010 are configured in this tutorial. All of the extensions are members of an authority group called Basic (you create an authority group and then add extensions). The figure also shows an internal call between extensions 1001 and 1009. Figure 113 Internal Calls Basic 1001 1002 1003 1004 1005 ISG 1006 1007 1008 1009 1010 8.1.1 Configure SIP Extensions The following section introduces how to create the authority group called Basic and ten SIP extensions 1001 to 1010 on the ISG50. The number of extensions you can create is limited by your service subscription (see Chapter 11 on page 229). 136 ISG50 User's Guide