Table of Contents
ISG50 User’s Guide
16
30.2.10 Auto-Attendant for Incoming BRI Calls
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502
Chapter
31
Auto-attendant
..................................................................................................................................
503
31.1 Overview
.......................................................................................................................................
503
31.1.1 What You Can Do in this Chapter
........................................................................................
503
31.1.2 What You Need to Know
......................................................................................................
503
31.2 The Default Auto-Attendant Screen
..............................................................................................
505
31.3 The Customized Auto-Attendant Screen
.......................................................................................
507
31.3.1 The Add/Edit Auto-Attendant Screen
..................................................................................
508
31.3.2 Auto Attendant Settings: Office Hours
................................................................................
509
31.3.3 The Add/Edit Auto-Attendant Option Screen
.......................................................................
511
31.3.4 The Auto-Attendant Sub Menu Screen
................................................................................
512
31.3.5 Auto Attendant Settings: Night Service
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513
31.3.6 Greeting
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515
31.4 Technical Reference
......................................................................................................................
516
Chapter
32
LCR
....................................................................................................................................................
519
32.1 Overview
.......................................................................................................................................
519
32.1.1 What You Can Do in this Chapter
........................................................................................
520
32.1.2 What You Need to Know
......................................................................................................
520
32.1.3 Before You Begin
.................................................................................................................
520
32.2 LCR
...............................................................................................................................................
521
32.2.1 LCR Configuration
..............................................................................................................
521
32.2.2 Add/Edit LCR Dial Condition
..............................................................................................
523
Chapter
33
Group Management
..........................................................................................................................
526
33.1 Overview
.......................................................................................................................................
526
33.1.1 What You Can Do in this Chapter
........................................................................................
527
33.1.2 What You Need to Know
......................................................................................................
527
33.1.3 Before You Begin
.................................................................................................................
530
33.2 Group Management Screen
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530
33.2.1 Edit Group Management Associations
...............................................................................
531
Chapter
34
Call Services
.....................................................................................................................................
532
34.1 Overview
.......................................................................................................................................
532
34.1.1 What You Can Do in this Chapter
........................................................................................
532
34.1.2 What You Need to Know
......................................................................................................
532
34.1.3 Before You Begin
.................................................................................................................
533
34.2 The Auto Callback Screen
...........................................................................................................
533